Safire Solutions

Serves Stillwater, OK

35244

Hired 15 times

2 employees

3 years in business

$200/hour

5.0

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Square cash app, and Venmo.

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Credentials

Background Check

Jesse Myers
Completed on 1/7/2024

Introduction

Don't accept mediocrity from your home or small business automation and network solutions. You don't need to spend hundreds of thousands or millions of dollars like big companies do to have a reliable solution that does what you need and want it to do. Home and Small Business "Smart Solutions": -Amazon (Alexa), Google (Google Home), Apple (Apple Home kit), SmartThings, Hue, Kasa, Tapo, Cync, Honeywell, Brilliant, Sonoff and Control4 and others. Home and Small Business Wired and Wireless Network Solutions- Cisco, Linksys, Netgear, Eero, TPLink and Asus, Araknis and Ubiquiti and others. If Calendar is showing as booked, please reach out via message or phone call, we may be able to accomodate.....

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Up to a thirty minute introductory call to talk about the project and possibilities is free. Onsite Assessment up to 1 hour is $100 plus a trip charge. $100 Assessment fee will be credited to project price. Any scheduled time, including up to 8 PM on weekdays and between 10 am and 5 pm on weekends is $175/hr. Trip charge is charged in 5 minute increments: $5 per 5 minutes of travel. Any emergency support, not previously scheduled, after 5pm on typical work days or anytime on the weekends or holidays is $225/hr if done remotely, or $275/hr if must be onsite. "Previously scheduled" is defined as at least 24 hours in advance on business days or 24 hours prior to the last working day leading into the weekend or holiday,

What is your typical process for working with a new customer?

If Calendar is showing as booked, please reach out via message or phone call, we may be able to accomodate..... Engagement with a new customer usually starts with a call, maybe leading up to an onsite visit if necessary. I have found that sometimes a customer does not really understand what they are asking, or what it is that they could actually be needing because they don't understand the current landscape and what all is possible. I find a short call to discuss the Art of the Possible sometimes can change the parameters of the project as the customer may change their vision based on features, functionalities and capabilities they may not have been aware of before.

What education and/or training do you have that relates to your work?

Bachelor of Science in Computer Science, Masters of Business Administration. Multiple vendor certifications.

How did you get started doing this type of work?

I started in the "IT field" over 30 years ago being in Communications in the military.

What types of customers have you worked with?

Before starting my own business, I worked for a Big 4 Consulting company and worked with mostly Fortune 200 companies. My goal with this business is bring that same vision, approach and level of service to Small and Medium Business and Home users, since starting, I have worked with Homeowners and Small Businesses of up to 25 employees.

What advice would you give a customer looking to hire a provider in your area of work?

Not all IT folks are the same. "IT" is a very wide ranging field now, with different focus areas and specialties. Someone with experience as a Tier 3 network admin has a very different skillset than someone with many years experience as a Solution Architect or Design Engineer. Even a Design Engineer for End User Experience has a very different skillset than a Solution Architect for Modern Workplace. Make sure you understand what you are getting and that you understand what their qualifications are for YOUR specific need.