All Colors Carpet Cleaning Indianapolis

Serves Indianapolis, IN

35244

Hired 154 times

1 employee

34 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed
Mon Closed
Tues 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thurs 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 2:00 pm

Credentials

Background Check

David Scott 
Completed on 2/9/2024 

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Introduction

All Colors Carpet Cleaning Indianapolis Stretching-Repairs LLC ] Family Owned and Ran. We also Service Upholstery Cleaning and Floor Clean. Steven D and Mar Scott work together giving you with the best customer experience in Central Indiana. Mar is the one who greets you and schedules you and Steven D is the one you will meet at your home or business. We Service Carpet Cleaning and love to scrub to give a deeper clean. Carpet Stretching with a power stretcher (not a knee kicker). Carpet Repairs from seams in doors from cat and dog tares to urine treatment and large patches. Upholstery clean sectionals and chairs of any kind. Floor clean Tile and grout and vinyl. Our Coupons cover Everything

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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No because we have coupons going on all the time in every category. You can see the specials on our website

What is your typical process for working with a new customer?

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Qualify the job if it needs a deep cleaning or regular clean. Walking through with the customer what needs to be done then giving them the best coupon available i have to fit there needs. Then i share with them what they can do to maintain there home carpet or upholstery cleaning needs

What education and/or training do you have that relates to your work?

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Years ago when i started i went to classes and IICRC. I worked for different companies to learn different phases of the trade llike Stanley steamer i picked up the basics of carpet cleaning. Rainbow international carpet dyeing and cleaning is where i really got going including there schooling in waco texas but i sub contracted for them doing apartments is where i developed my skills in every phase of the trade and there was some other companies that really fine tuned my experience in water damage, Stretching carpet, Dyeing carpets, spot dyeing. and even now i am always fine tuning my level of expertise 24 years later. I have found that the more i do the work myself the quality steys stronger rather then having someone else do the work.

How did you get started doing this type of work?

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I wanted to get into a service business i could interact with customers and know when i was done servicing there carpet or upholstery needs they knew they got the best service for their investment

What types of customers have you worked with?

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our customers consist of primarily Home owners all around Indy and on the southside as well. We have our share of commercial work we've done as well like restaurants deep cleaning the carpets. Property management companies and home owners who lease out there properties. Because i specialize in repairs we get a lot of home owners and people who own properties to do the cleaning and repairs as well. Recently this year we dyed 32 rooms in a motel for a customer. Renters who live in apartments or town houses or homes we service too. We do our share of cleaning churches as well.

Describe a recent project you are fond of. How long did it take?

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Wow i put everything into every job but today a customer had 2 pets that destroyed her carpet. I knew what i had to do so i explained to her what needed to be done and that the urine was in the padding and she understood that. I explained to her i needed to spray all the carpet then scrub it then Steam clean it. i gave her some breaks and all she spent was 130.00 for a liv, din rm, hall and bedroom. The carpet was in very bad condition but before i left her mom wanted me to clean her carpet. I do this because there in need of someone who knows how to tackle tough situations and we get the job done right.

What advice would you give a customer looking to hire a provider in your area of work?

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Listen to them. Do they charge by the room or square foot. Do they have specials. Do they explain exactly how there going to clean or service your carpet.Are they polite and legitimate. Do they take the time to listen to you! Do they guarantee your satisfaction

What questions should customers think through before talking to professionals about their project?

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How do they Clean your Carpet! Is it done with a truck mounted system or portable. Do they offer to do a deep scrub. Do they do the work or have workers who do it. How much experience do they have. when stretching the carpet do they use a knee kicker or a power stretcher. Biggest thing is do they take the time to Prespray the carpet and treat the stains. Do they go over with you the best way to clean your carpet. How long has the technician been doing this.

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