Renew Flooring

Serves Westside, IN

35244

Hired 42 times

5 employees

2 years in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Venmo, and Zelle.

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Credentials

Background Check

Tannenhof De Santana
Completed on 9/15/2023

Introduction

We are a family owned company that not only sells flooring installations but also makes people's dreams come true and believe that building a relationship with our customers is of utmost importance! Putting a smile on our customers' faces is our priority and determination. We have been in the market for over 20 years growing and conquering our space with responsibility and professionalism in the flooring installation industry, we always make sure to stay up to date with new product technology in the market, so that we can offer high quality products and achieve 100% satisfaction for our customers. We specialize in installation of porcelain, tile, marble, vinyk plank, hardwood floor, backsplash and complete bathroom and kitchen remodeling, for both residential and commercial work. At Renew Flooring our goal is to turn your dreams and projects into reality!!!!!!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I do my best at trying to work according to the customer’s budget in a way that is satisfactory for both parties. Materials are also included in my pricing.

What is your typical process for working with a new customer?

I contact the customer to introduce myself, gather information about the project and schedule an appointment for a free estimate. On the day of the appointment, I present the company’s business card and show the customer our company’s social media. I then measure the project area and discuss with the customer the best way to tackle the project in order to provide security to the customer.

What education and/or training do you have that relates to your work?

Hands on training for 20 years, while keeping up with the advancement of material.

How did you get started doing this type of work?

I started in this industry 20 years ago while helping my brother at work.

What types of customers have you worked with?

I have worked with builders and private customers, home designers and architects

Describe a recent project you are fond of. How long did it take?

I remodeled a 400 sqft bathroom including showers and flooring using 12 x 24 ceramic tile and niche, it was beautiful! I took me three days including grout.

What advice would you give a customer looking to hire a provider in your area of work?

I would advise the customer to research the authenticity of the company, including licenses and look at reviews that may be found online. I would also tell them to look into the company’s social media to see pictures of previous projects. And finally, ask the company to provide at least three phone numbers of previous customers for referrals.

What questions should customers think through before talking to professionals about their project?

Does the company have insurance in case of damages? Does the company provide any type of warranty? Are the products being used of a professional quality? How long will the project take to be completed?