Ace Handyman Services Greater Fort Wayne

Serves Huntington, IN

35244

Hired 8 times

5 employees

3 years in business

Not yet available

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Joseph Barendse
Completed on 9/29/2022

Introduction

Welcome to Ace Handyman Services. Just like you’ve come to know Ace Hardware’s helpful nature, you will find us to be your new advocate in caring for your home or business. We're in the business of making life better – we just happen to do it with a hammer and router. You’ll enjoy how we’re different Thank you for learning more about us. We think you’ll find us to be a different home improvement experience – in a good way. We have removed all of the frustration in home improvement, with incredibly high levels of service, communication and expertise – we’re pretty certain it will surprise you. You’ve come to know Ace Hardware’s helpful nature, and now, you’ll find us to be your new Home Ally in caring for your home or business. Like Ace Hardware, we’re locally owned Ace Handyman Services Fort Wayne Northeast is nationally recognized and locally owned. We offer handyman services in the Fort Wayne area for those who need quality, multi-skilled help to get things fixed or improved at an exact time, on a planned day, with a one-year warranty on all our craftsmanship. Our customer ratings will tell you a lot about us We have a 4.8-Star rating from our customers – we know how to do the job right. Our Multi-Skilled Craftsmen Teams are qualified to do 1,162 different projects Whether it is a minor door adjustment, new door and window installations, a bathtub that needs caulking, a loose piece of trim, drywall repair, residential painting services, deck repairs, or a small bathroom refresh, our Multi-Skilled Craftsmen have the skills to do over 1,162 different home improvement and commercial projects. Our Craftsmen are employees – not subcontractors – who have passed background checks before they enter any of our customer’s homes. We can schedule an exact time over the phone, for work that’s all fully guaranteed, to get your projects off of your to-do list. Exact appointment times are set on what is convenient for you Let us show you how different we are from what you’ve experienced in the past from home improvement providers – we’re sure you’ll be glad that you called.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our goal is to make it easy to work with us by scheduling half or full day packages. When you give us a call, we’ll help determine if your to-do list can be tackled in four or eight hours. We give our estimate over the phone, which the Craftsman will confirm upon arrival. We are a time plus materials company, which means our pricing is based on the hours we are working on your home and the materials we need to get the job done.

What is your typical process for working with a new customer?

When it comes to the work performed and quality of service provided, Ace Handyman Services customer service is like no other. From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online scheduling feature, you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our team is extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction. While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.

What education and/or training do you have that relates to your work?

We pride ourselves on our extraordinary Craftsmen. They are the backbone of our company. We recognize the value in hiring Multi-Skilled Craftsmen who are experienced, reliable, efficient, and provide superior service at reasonable rates. They are background-checked, bonded, and insured for your peace of mind and safety. Our Craftsmen must uphold a strong work ethic and demonstrate they will always work with and for you by being: Timely Respectful Responsible Good Listeners Honest Conscientious Polite Patient Ace Handyman Services' exceptional Craftsmen are committed to exceeding your expectations.

How did you get started doing this type of work?

Ace Handyman Services was founded with one simple vision: to bring ethics and integrity to home improvement. Just like Ace Hardware, we are your helpful home ally and advocate. We are not finished until you are delighted.

What types of customers have you worked with?

We work with anyone who owns a home and has projects to get done. Since we can complete over 1,162 jobs, our customers come from a large variety of backgrounds. If you want an exact time scheduled over the phone, work that’s all fully guaranteed, and a job that’s done right the first time, you’ll fit right in. Let us show you how different we are from what you’ve experienced in the past from home improvement providers – we’re sure you’ll be glad that you called.

Describe a recent project you are fond of. How long did it take?

Quality Craftsmanship, superior service and pride in our work is what drives Ace Handyman Services. Our guarantee is if there is ever an issue or problem, we'll return and make sure it's done to your satisfaction in a workman like manner.

What advice would you give a customer looking to hire a provider in your area of work?

You don’t want anyone in your home who isn’t criminally background checked, insured, bonded, and with an explicit guarantee that all repairs will be as the customer expects and good for a year.

What questions should customers think through before talking to professionals about their project?

Every home is different, and every upgrade or repair is different. Surprises can occur, like an unknown problem, that may affect the work you need done – that’s why communication is so critical throughout the process.