IEM Audio Video & Surveillance

Serves Athens, GA

35244

Hired 72 times

3 employees

14 years in business

Not yet available

5.0

This pro accepts payments via Cash, Credit card, Google Pay, Stripe, and Zelle.

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Credentials

Background Check

James Jennings
Completed on 4/29/2021

Introduction

At IEM, our main goal is to identify, establish and maintain relationships which each of our customer in regards to your Audio/Video and Surveillance needs for homes and businesses.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Fair Pricing Policy. Prices are not fixed, because each project is different. Some installations are more or less difficult than others. That's what pricing should be based on. Fair is Fair.

What is your typical process for working with a new customer?

Determine the installation needs. Prepare an estimate based on the scope of the job. Schedule and Complete the installation. Maintain a professional working relationship with the customer.

What education and/or training do you have that relates to your work?

Over 20 years of installation experience. Military, Audio/Video, Cable TV, Satellite TV, Structured Wiring, Security Cameras. Authorized dealer and Installer for all major A/V and Security Camera brands.

How did you get started doing this type of work?

Communications and Electronics in the military and then started working for a local Cable TV company as an Installer and Service Technician.

What types of customers have you worked with?

Residential and Commercial

Describe a recent project you are fond of. How long did it take?

Security Camera Installation at a major Hotel chain. Basement Home Theater and Man Cave.

What advice would you give a customer looking to hire a provider in your area of work?

Experience, Fair pricing and workmanship.

What questions should customers think through before talking to professionals about their project?

What will it take to complete the installation.