Eagle I Security, LLC

Serves Wheaton, IL

35244

Hired 313 times

4 employees

15 years in business

$60/service call

4.6

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Stanislav Borisov
Completed on 6/26/2023

Introduction

Welcome to Eagle I Security Your trusted partner for state-of-the-art security camera systems and professional installations. At Eagle I Security, we are unwavering in our dedication to safeguarding your family, business, and peace of mind. With a relentless focus on excellence, we take immense pride in delivering exceptional services and ensuring complete customer satisfaction. Our Passion for Security Security isn’t just our business—it’s our purpose, 24/7, 365 days a year. We work closely with each customer to tailor solutions that meet your unique needs. Whether you require residential or commercial security systems, we’re equipped to provide cutting-edge technology and expert service to protect what matters most. Why Choose Us? With over 5 years of industry experience, our expertise and reputation speak for themselves. Countless homeowners and businesses have trusted us, including satisfied clients like 7-Eleven. Our work is backed by local references and a commitment to excellence. We go above and beyond by offering advanced monitoring solutions to ensure your property is protected around the clock. As a testament to our confidence in our work, we proudly provide an industry-leading 2-year labor warranty. This guarantee reflects our dedication to long-lasting installations that stand the test of time. Our Commitment to You At Eagle I Security, we firmly believe that anything worth keeping is worth protecting. Contact us today, and let’s work together to secure your future. Your safety is our top priority, and we look forward to serving you with professionalism, care, and unmatched expertise.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is straightforward and transparent, designed to simplify the process for our customers. We operate on a flat-rate model, ensuring that the quoted price will remain unchanged unless an entirely unforeseen circumstance arises. Before starting any project, we provide a detailed service contract to ensure complete clarity and trust.

What is your typical process for working with a new customer?

We prioritize building a strong connection with our customers from the very beginning. Our process starts with a friendly introduction and a thorough discussion to understand your specific needs and vision. Based on this, we provide professional recommendations tailored to your requirements. While we may suggest optimal solutions, we always respect your preferences and only proceed with mutually agreed-upon plans.

What education and/or training do you have that relates to your work?

Our team has 7 years of experience in System and Network Administration and holds a Cisco CCNA certification. We are well-versed in leading brands and technologies, including Ring, Uniview, Lorex, Reolink, Blink, Eufy, Hikvision, Akuvox, Ubiquiti, UniFi, Cisco, Netgear, and NavePoint. This comprehensive knowledge enables us to provide high-quality, reliable services for a wide range of systems and setups.

How did you get started doing this type of work?

Our journey began right here on Thumbtack. One of our earliest leads gave us the opportunity to prove ourselves, leading to a surge of new customers through referrals and repeat business. We were so fortunate to grow quickly that we temporarily paused Thumbtack to focus on fulfilling our commitments. The trust and satisfaction of our clients have been the cornerstone of our success.

What types of customers have you worked with?

We serve a diverse clientele, with an even split between commercial and residential customers. Our portfolio includes small businesses, homeowners, and well-known brands such as 7-Eleven, which continues to be a valued returning customer. This diversity reflects our adaptability and commitment to meeting the unique needs of each client.

Describe a recent project you are fond of. How long did it take?

One of our most rewarding projects was a 64-camera installation that involved running seven miles of Cat6 cable. This ambitious project took one month to complete and required meticulous planning, execution, and attention to detail. Beyond the technical aspects, we were particularly proud of the seamless integration of the system and the positive feedback from our client. The project included custom solutions for challenging areas, ensuring full coverage and optimal performance.

What advice would you give a customer looking to hire a provider in your area of work?

Communication is key. Make sure the provider listens carefully to your needs and understands the goals of your project. Avoid providers who push their own agendas without taking the time to hear you out. A good professional will prioritize your input, provide thoughtful suggestions, and collaborate with you to achieve the best results. Transparency and respect for your preferences are crucial indicators of quality service.

What questions should customers think through before talking to professionals about their project?

What are the primary goals of your project? For example, are you prioritizing security, convenience, or scalability? Do you have a specific budget or timeline in mind? Are there any existing systems or infrastructure that the new installation needs to integrate with? What features are most important to you, such as remote monitoring, high-definition footage, or mobile app accessibility? Are there any aesthetic or structural considerations, such as hiding cables or maintaining a certain design?