Biz-Focus, LLC , Managed IT Support & Development

Serves Takoma Park, MD

35244

Hired 121 times

8 employees

21 years in business

$95/service call

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 10:00 am - 5:00 pm

Tues 10:00 am - 5:00 pm

Wed 10:00 am - 5:00 pm

Thurs 10:00 am - 5:00 pm

Fri 10:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Kenneth Oporto
Completed on 11/23/2020

Introduction

Network Upgrades? Web Development? User Support? Discounted Tech? Cloud Project? Microsoft 365 and Google Workspace help? Hi! We’ve been doing Network, Web, and IT support for 25+ years, Nationwide, and locally for our VA, MD, DC metro area clients. Reach out for a competitive quote right away, and have a look at our unlimited support plans, which cost far less than paying per request and gives you a whole expert IT team "on speed dial!". 24/7 trouble free IT for your small business.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I stand by my stated pricing, while other providers list a low price and then often quote higher !

What education and/or training do you have that relates to your work?

Certified across multiple platforms and an official partner. I’ve spent 25 years embedded in the IT world, working with multiple managed services providers across hundreds of clients, as well as over a dozen government agency contracts. I sought out as many unique environments as possible, to broaden my experience and knowledge.

What advice would you give a customer looking to hire a provider in your area of work?

Know what you’re paying in advance. Whether hourly or a project rate, this industry is known for surprise fees and runaway costs. The provider you work with should agree in writing to the rate advertised on thumbtack, and project quotes should clearly state the scope and costs involved. If a project is quoted fixed rate and takes us much longer to complete than expected, that’s our problem, not yours. It’s only with price transparency and guarantees that we can build a lifetime of trust with our clients. Even if you choose another provider, make sure you’re not taken advantage of!