Hometown Networks LLC

Serves Ann Arbor, MI

35244

Hired 28 times

6 employees

6 years in business

$120/service call

4.3

This pro accepts payments via Check and Credit card.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat 9:00 am - 5:00 pm

Credentials

Background Check

Philip Marsalese
Completed on 9/14/2021

Introduction

Based out of Troy, Hometown Networks specializes in elite WiFi & Network solutions, AI surveillance, and advanced entry gate systems. Our skilled team handles everything from straightforward A/V installations—such as TV Mounting, Video Conferencing, and Sound Masking—to our acclaimed WiFi services for larger homes, offices, and new constructions. Over the years, our clients have shared remarkable feedback about our work, and we hope you will too. Request a call today, we can't wait to get started!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer a 2% discount for full payment before the project’s halfway point!

What is your typical process for working with a new customer?

We like to meet our clients either by phone or in person. If the work is significant, we prefer to visit in person to discuss the scope of the work to be performed. This allows us to give a more accurate estimate, rather than just giving out a blanket amount which may not benefit our client.

What education and/or training do you have that relates to your work?

AXIS ADP Program

What types of customers have you worked with?

Our work ranges from residential clients, small businesses, and corporate accounts. Our 5 most popular services that we regularly provide clients with are: - WiFi Systems including LuxFi WiFi, Network and Additional WiFi Coverage Expansions Indoor/Outdoor. - Cabling installation/repairs (CAT5e, CAT6, CAT6A, CAT8, COAX, 14/16AWG) - Security Cameras, License Plate Recognition and Integrated AI Services - Network Server Racks - Badging, Door Access, Gate Entry Systems and Intercoms Terminals. More: - Personal tech assistance (hourly service) and support services - Server Installations, configuration, and administration. - Wall/ceiling Installations for TV displays, FRAME TV displays, projectors. - Networking & Security Project Management

What advice would you give a customer looking to hire a provider in your area of work?

Price matters, and while our rates are competitive, quality and service is our top priority. Our Client Mission Focused Approach and satisfaction guarantee standards ensure your project gets expert attention and craftsmanship. On average when prospective clients choose a cheaper option, we are then chosen later to fix or complete unfinished work. Some contractors have disappeared mid-project, leaving them an unexpected situation. To avoid surprises, don’t settle for estimates with limited/minimal details from the provider. We believe in open, responsive communication, nothing less than excellence. Excellence in Communication, Workmanship, and the Final Product.