On-Site Security

Serves Long Branch, NJ

35244

Hired 19 times

10 employees

6 years in business

$90/service call

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

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Credentials

License

License Holder: James Rienzo 
License Type: Electrical Contractor (NJ) 
License number: #34TE00283200 
License verified on 3/2/2024 
Valid through 3/2/2026 
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Background Check

James Rienzo 
Completed on 11/5/2024 

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Introduction

The On-Site goal is to provide exceptional public services in a safe, compassionate, and professional manner. We utilize our core values, years of industry experience, and state required/approved course certifications to exceed your expectations. We hope you see us as more than a vendor, as we will treat you more than just a client. Let our Family, Protect Yours. We Specialize in: -Security Cameras (with mobile viewing) -Burglar Alarms (with mobile arm/disarm) -TV Mounting -Data Cabling -Access Control -Smart Home Setup -Panic Room Design -Home Automation -Home Theater Design Ask about our Solute to Service Discount! 24 Hour Emergency Support

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Included in our pricing is a lifetime guarantee on all labor, as well as access to our 24 hour emergency phone line. We love our country and appreciate those who have stood to protect it. All Veterans will receive product discounts. Thank you for all that you have done Call Today to schedule

What is your typical process for working with a new customer?

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We try to make the process as simple as possible. We break this up into 2 categories: 1) Everyday jobs such as a Home Alarm or TV mounting we do not need a walk thru, just the basics, we can easily provide an exact price & installation window. 2) Larger projects we like to set up a meeting either at our offices or where ever you feel most comfortable. At our offices you can see our team attitude and core values at work naturally on a day to day basis. After that we can complete a walk thru of the property and involve architects, designers (if required) and go from there to bring your vision to life.

What education and/or training do you have that relates to your work?

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Our staff is fully trained and attends classes monthly to keep up with new technology, local and state codes. Most companies you come across will not require this, but we find this is essential to always keep an ever expanding knowledge of our industry and keep us above the curve. Some certifications include Control4 KALEIDESCAPE SnapONE CLARE CEDIA PCNA ELAN LUTRON CLARA Shades KEF Hartmann Controls

How did you get started doing this type of work?

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Our owner James Rienzo began in the security and audio/video industry in early 2004 and has earned many industry honors. James and his team began seeing national recognition in 2010 thanks to high profile clients such as Mary J Blige, Antonio Pierce, & Jesse Armstead earning him USA Top 100 Installer/Integrator multiple times over the course of his career.

What types of customers have you worked with?

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We work with an array of customers: Home Owners Businesses Property Managers Schools Builders Universities Apartment Complexes Office Buildings Churches Temples

Describe a recent project you are fond of. How long did it take?

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We take pride in all of our projects so it is tough to choose just one. But our work for Sharp always excites us. We are new to the block, but we have a very strong relationship with Sharp Electronics and complete all their installations in the NJ area. When asked why they use On-Site Security by a competitor, a Sharp P.O.C. said "Their projects are always completed within our time frames and guidelines provided the customer and executed to a T, can you do that every time we ask?" With that said our main goal is to exceed your expectations.

What advice would you give a customer looking to hire a provider in your area of work?

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Find a PRO not a Joe. There are a lot of handymen out there that can get things done, but thats usually in the end, what you the customer wants. Anyone with the tools and know how can hang a tv or wire a speaker system, however, do they know the correct height that TV should be mounted for optimal view depending on type of mount, viewing distance and size of tv? Do you or they know the correct Ohm (resistance rating) to pair speakers to the amp for optimal usage without damage to equipment? That is where a true industry professional comes in. Its the small differences that make the world of difference. Call us and we will advise, even if you dont choose us. We want the industry to improve as a whole.

What questions should customers think through before talking to professionals about their project?

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This of COST vs PRICE. Yes another contractor may be cheaper right now. But you get what you pay for. There is a reason their price is 200 vs our price of 500. Something is missing there. So think why is that price more than double. In 3 months, 6 months, and you cant get in touch with cheaper company and have to pay another company 700 to replace what was originally used. You have now spent 900 instead of the original 500. COST vs PRICE

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