Security & Smarthome Pros

Serves Salt Lake City, UT

35244

Hired 80 times

4 employees

3 years in business

Free service call

4.7

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 7:00 pm

Sat 9:00 am - 7:00 pm

Credentials

Background Check

Kyle Ballard
Completed on 9/7/2022

Introduction

Welcome to Security & Smarthome Pros! We are a locally-owned security company based out of Utah, with a passion for protecting what matters most to our customers. Whether you are a homeowner looking for peace of mind or a business owner seeking to secure your assets, we have the expertise and technology to design a custom security solution that fits your needs. From monitored alarms and video surveillance to access control and smart home automation, we offer a full range of services to ensure the safety and security of your home or business. Our team of experts is dedicated to providing top-notch customer service and support. Trust The Pros to keep your property safe and secure. Contact us today to learn more!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Prices vary due to how personalized your security system can be. For basic services calls, our base price, which includes our trip fee and the first hour of labor is $199. Each other after is $75 an hour/

What is your typical process for working with a new customer?

Once we get in contact with a customer, we'll schedule a time to send out a tech to conduct a property survey for an estimate. We'll then work on getting you an estimate within 72 hours. Once you've had a chance to review it, we'll schedule a time to get your project started.

What education and/or training do you have that relates to your work?

Our techs have been in the industry for over 10+ years! They have seen and worked with countless systems, and always are willing to learn.

How did you get started doing this type of work?

I started when I was 18 working for different alarm installation companies (ADT, Safestreets). I then moved into the low voltage world with smart home automation

What types of customers have you worked with?

We have worked with all types of customers including: -Customers who needed security features on their primary residence installed such as surveillance cameras and intrusion alarms -Customers who needed security features to secure their brick and mortar business, such as access control and intrusion alarms -Customers who need net work and data ran and terminated in their commercial spaces -Customers who needed integration for all of their audio/visual needs such as integration of their home speakers -Customers who needed smaller tasks done such as doorbell camera installations or extra ethernet lines

What advice would you give a customer looking to hire a provider in your area of work?

Don't be afraid to shop around, find a professional who will explain what it is you need and don't need, find a professional who can talk through different options with you.