Technical Support Services in Oakland, CA

Covered Connections is a trusted contractor serving businesses and government organizations. We specialize in delivering comprehensive network and security solutions and offer proactive support to ensure long-term efficiency and reliability. Unlike many others, we don't just patch issues; we actively prevent problems, ensuring your systems remain secure and optimized for performance. Our focus on high-quality installations and active maintenance sets us apart as partners committed to your ongoing success.

NOTICE: WE DON'T PROVIDE WIRING SERVICE FOR RESIDENTIAL. ZDW Pro has been providing IT services in the San Francisco Bay Area since 2004. We deliver top-notch IT solutions to home users and small to medium-sized businesses. All our staff are U.S. citizens, and we all passed TS/SCI (Secret to Top Secret/Sensitive Compartmented Information) clearance. Our highly skilled professionals hold certifications like CompTIA A+, Cisco CCNA, Microsoft MCSE, and CISSP. We are committed to delivering prompt, high-quality services at reasonable prices, ensuring your complete satisfaction. Our services include, but are not limited to: 1. Support on Windows and Mac OS (Desktop, Laptop) . Popup Ads Windows, Virus, Trojan & Spyware Removal . Email Client Software Database troubleshooting, repair and recovery . Hardware installation, upgrade, troubleshooting and repair . Operating system support . Network Printer/Scanner installation and troubleshooting . Emergency Data Recovery . Password Recovery 2. Enterprise servers / services /applications support (Physical, VM, Cloud) . New setup . Server/Service migration . Advanced email security . Cyber vulnerability management . Professional Data Backup Solutions (Local, Off-site) 3. Modern Workspace migration, support and troubleshooting . Office 365 (Exchange, SharePoint, etc.) . Microsoft Entra (Azure) . Google Workspace 4. Networking . Internet, Intranet setup and troubleshooting . Advanced Router/ Switch/ Firewall / VPN Configuration, Trouble shooting. Various network vendor's products supported: like Cisco, SonicWall, Ubiquiti, Fortinet, etc. 5. Security Surveillance / Alarm System design and installation

We are a passionate managed IT services firm with over 25 years of progressive practical experience in the Information Technology field; many of those years were dedicated to supporting, managing, architecting, and implementing technology solutions for various industries with complex and evolving requirements. We look forward to providing you with a solution.

We are a IT services company focused on providing technology services to small and medium sized businesses. We take care of your IT needs so you can take are of your business. We can: 1. Manage your network 2. Build, host and maintain websites 3. Take care of your backups 4. Secure your devices 5. Build/buy and install new hardware We are cost competitive and work on an hourly and contract basis. Try us today!