Mike's Pest, Termite and Wildlife Control

Serves College Park, MD

35244

Hired 121 times

9 employees

5 years in business

$79

4.9

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 8:00 am - 6:00 pm

Tues 8:00 am - 6:00 pm

Wed 8:00 am - 6:00 pm

Thurs 8:00 am - 6:00 pm

Fri 8:00 am - 6:00 pm

Sat 8:00 am - 12:00 pm

Credentials

Background Check

Michael Galope
Completed on 2/22/2021

Introduction

Southern Maryland owned and operated with over 20 years of experience. Our mottos are "we treat every home as if were our own." "Customers choose Mike's because EVERY customer matters!" Our goal is not just handling your problem , but to exceed your expectations. With every pest control visit we are always looking for signs of termites, rodent entry points, Wildlife entry points, such as birds and squirrels, and making our customers feel at ease. We take pride in what we do and you will be proud to have hired Mike's Pest and Termite Control! Shop Local, Eat Local, HIRE local.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

The pricing structure for each job is determined primarily on the results of the initial inspection. The results are based on the infestation level, the customized treatment plan and the time it will take to perform the work properly.

What is your typical process for working with a new customer?

Anyone can quote a price over the phone. But our company is about relationship building and performing every job as it were our own home. The inspection is generally the first step. After we provide the customer with a thorough inspection, a plan of action is discussed. The communication process between the customer and Mike's, is extremely important. We must become partners in combating the problem and agree to the common goal of controlling the situation. Once we have educated the customer and have agreed to be partners, the pricing and payment options are discussed.

What education and/or training do you have that relates to your work?

We provide monthly training to our employees through the National Pest Management Association, Maryland Pest Management Association and our vendors. This allows us to be in compliance with the Maryland Department of Agriculture and keeps us update to date on the latest products available.

How did you get started doing this type of work?

Mike's brother started in the business with a large company in 1991 and in 2000, Mikr followed his brother's footsteps. His love for people has kept him going in the industry for over 20 years.

What types of customers have you worked with?

Residential, commercial, property managers, real estate agents, etc.

Describe a recent project you are fond of. How long did it take?

Our recent projects have varied from preventative and curative termite control, pest control, squirrel trapping, encapsulation and attic remediations. Time varies depending on the work to be done. A general idea for the 1st service on a general pest control could be an hour to an hour and a half.

What advice would you give a customer looking to hire a provider in your area of work?

Look at the company's website and review it for additional information. Go to the Department of Agriculture website to verify the company is licensed and the license is in good standing. Make sure to ask for identification cards, licenses, and insurance certificate.

What questions should customers think through before talking to professionals about their project?

How long have you been doing this trade? What training have you had? Is there ongoing training? Do you have to be licensed? Do you have general liability insurance?