Dallas Laser Printers

Serves Plano, TX

35244

Hired 21 times

5 employees

24 years in business

$65

5.0

This pro accepts payments via Apple Pay, Check, Credit card, Google Pay, PayPal, and Venmo.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Todd Bowman
Completed on 7/24/2025

Introduction

We SERVICE: Canon, Dell, HP, Lexmark, Xerox Laser Printers. We also service Zebra Label Printers. We can clean and un-jam inkjet printers, but repair parts and options are limited. We offer LASER PRINTER & SCANNER Repair: Brother Printer Repair and Toner Canon Printer Repair and Toner Canon Scanner Repair Dell Printer Repair and Toner Fujitsu Scanner Repair HP Printer Repair and Toner Lexmark Printer Repair and Toner >Same Day Appointments Available >No Trip Charges or Destination Fees >We service Brother, Canon, Dell, HP, Lexmark and more! >The most competitive pricing available! >The highest quality control over production and development >Printer Parts used in repairs covered by a 6-Month Warranty >Toner Covered by a 1-Year Warranty Our aim is to repair your printer efficiently and completely. We don't treat symptoms, but aim to diagnosis the true cause of your printer's trouble, and in repairing it correctly, eliminate multiple calls on the same issue. Our techs have multiple years of experience in the printer repair and printer restoration industry. Our wholesale division started in this industry supplying high quality repair parts to local and national service companies. With this background we expanded to supply toner cartridges, laser printers, laser printer repair parts, and fully restored laser printers to the public. With this diversified product line we are able to cross train our printer repair techs in all areas of the industry. Our techs spend training time building printer repair parts, repair laser printers, and fully restoring laser printers in our Plano, TX facility. Once this training is complete and they truly understand laser printers inside and out we apprentice them to a senior tech and allow them to train in the field.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Labor for printer repair in Dallas and Collin counties is $75/hr. There are no trip charges or destination fees. Parts needed for repairs will be quoted beforehand and will not be installed prior to approval. We stock our vehicles with the most common repair parts to prevent return trips.

What is your typical process for working with a new customer?

We will discuss the printer and any current issues. Once we determine the customer's needs and time requirements we schedule a service appointment during the same call. Service appointments are booked with a set with a 1-2 hour arrival window. Same-Day and Next-Day appointments are available.

What education and/or training do you have that relates to your work?

Our Service Manager and Senior Tech, Todd Bowman has 18+ years in the industry. He has held Brother, Dell, and HP Training Certificates. His background is in MIS & Computer Science. Todd handles all Thumbtack service calls and will personally make sure you get back up and running as soon as possible.

How did you get started doing this type of work?

We started as a wholesale printer part manufacturer and later branched out to provide retail printer repair to the Dallas and Collin county areas. Our industry connections allow us to provide expert printer repair and quality toner at very low costs.

What types of customers have you worked with?

We work with all sizes of companies. From Mom & Pop to Fortune 500. Every client is important. We focus on developing relationships with our clients so that we become an asset to their team. Industries Include: Accounting and Bookkeeping Education Law Firms Banking and Finance Real Estate Small Businesses Startups Home Offices Common Needs are: Scheduled and Preventative maintenance. Diagnosis and repair of error messages. Printer upgrades. Toner sales and delivery

Describe a recent project you are fond of. How long did it take?

I enjoy being a problem solver. For me, the opportunity to go into a situation that is causing someone to be delayed, stressed, or frustrated and repair the cause is highly satisfying. I find joy in making someone's day better every single day!

What advice would you give a customer looking to hire a provider in your area of work?

Use quality toner. You don't have to use "Name Brand" toner, but never use the cheapest stuff you can find. Toner really is something that can effect the performance and lifespan of your printers. Junk food isn't good for your health, and junk toner isn't good for your printer!

What questions should customers think through before talking to professionals about their project?

What is the brand and model of your printer? Does it use ink or toner? There is a difference. Are there any error messages or lights displayed? Did you recently change or replace anything?