Brookings Best

Serves Murrysville, PA

35244

Hired 94 times

4 employees

4 years in business

$50/on-site estimate

4.6

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

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Credentials

License

License Holder: Yuri Grossman
License Type: Home Improvement Contractor (PA)
License number: #PA187899
License verified on 2/14/2024
Valid through 12/4/2025
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Background Check

Yuri Grossman
Completed on 2/15/2023

Introduction

Our recent reviews were due to turnover. We are back to normal! Brookings Best is a local, family owned and operated Deck & Fence Contractor started by Myself (Yuri) and my brother (Robin). With backgrounds in construction, customer service, and IT going back to our childhood building an addition on our home, a log room, a garage, and a feed room onto the barn, we have the experience required to bring your vision to life or help guide the way. Our primary services include: Deck and Fence Installations/Repairs/Staining Our approach to achieving customer satisfaction is through proper prior planning, thorough communication, integrity, professionalism, and timely solutions. We love our work, and we promise we won’t rest easy unless your expectations are met!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We believe in full transparency and know the importance of trust in any relationship. This means no hidden fees with Brookings BEST! We charge a $75 trip fee for gas and drive-time labor and have a minimum service charge for each service so be sure to ask what else we can do for you to get the best bang for your buck!

What is your typical process for working with a new customer?

At Brookings BEST we aim to please! We follow biblical wisdom from Matthew 7:12 and Col. 3:23 to bring glory to God, an enjoyable workplace of growth and opportunity for our team, and a superior customer experience! It starts with proper prior planning and communication to set a work date and price/crew/project expectations through a brief couple minute discovery conversation. The day before and morning of we reach out with reminders of the upcoming appointment and details of who they will be working with. Once finished, your technician will call management to confirm your satisfaction. We strive for 5 and are willing to do anything necessary to achieve this standard of service - feedback and reviews are appreciated! If we are able to hit (50) 5 star reviews by summer's end, we're going on a company cruise! Finally, always remember we are always just a phone call away!