Scartelli Roofing

Serves Pottstown, PA

35244

Hired 2 times

9 employees

11 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

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Credentials

License

License Holder: Dominic Scartelli 
License Type: Home Improvement Contractor (PA) 
License number: #PA155704 
License verified on 12/6/2024 
Valid through 5/23/2026 
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Background Check

Dominic Scartelli 
Completed on 12/6/2024 

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Introduction

Welcome to Scartelli Roofing and Exteriors, a family-owned and operated business that prides itself on taking your exteriors to new heights. With over a decade of solid experience offering professional roofing and exterior solutions, we are your trusted residential and commercial roofing contractor in Bethlehem, PA, and the surrounding areas.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We want to give back to the community and our customers as much as we can! Be sure to ask about our rates and discounts because they do change and sometimes we are able to offer better discounts. We can always do a 3% discount for any customer that pays by cash or check. Veterans are always eligible for at least a $250 rebate, ask us how!

What is your typical process for working with a new customer?

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The most important thing is that we MUST come out to your property to properly inspect your roof and determine what work has to be done. Next, we like to discuss the project details with the customer to ensure we really understand what it is they want and are looking for, and we go over the entire process of their project with them and what they should expect from start to finish. Then, we go over the pricing and financing options if applicable. Finally, about 15-20 minutes later, if you choose to sign a contract with us we will schedule a date to start your project which is typically 1-4 weeks in the future. We make sure the customer's questions have been fully answered to the best of our ability and make sure they have all the information they need to get in contact with us with any questions or concerns they may have.

What education and/or training do you have that relates to your work?

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Every installer on The Scartelli Team is GAF certified and has a MINIMUM of 10 years roofing experience.

How did you get started doing this type of work?

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We really just saw a need for reliable, cost-effective , quality exterior workmanship and decided that we were able fulfill that need and became a valuable asset to our neighbors and community!

What types of customers have you worked with?

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We work with any and all customers. As long as we are qualified to fulfill their exterior needs we will absolutely help out our community at a very reasonable and honest price. We work with residents on all sizes and types of roofing issues from small, minor repairs to a full and complete roof replacement. We also work with commercial and industrial customers.

Describe a recent project you are fond of. How long did it take?

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It is so hard to pick just one but some of my favorite projects are when we get the opportunity to completely refresh and update the complete and total outside of the house. It is so beautiful to see the potential in a home's exterior and then getting to be apart of helping the homeowner's vision and dream of what they want it to look like come to fruition. When we do a complete roof replacement, siding and gutters it typically would take 2-3 days. A roof replacement by itself or with siding replacement is one day, the gutters are done the day after the rest of the exterior is finished.

What advice would you give a customer looking to hire a provider in your area of work?

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Ensure that they have a good reputation and good reviews by customers that used their services. Check the dates and validity of their insurance policies, such as workers compensation and general liability. Ensure that they are certified with the products they use (we are GAF certified and recommended). Check their state registration. Or if you are looking for roofing, gutters, siding or exterior work just call The Scartelli Team because we provide you with all that documentation from the start.

What questions should customers think through before talking to professionals about their project?

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What is it that the customer is trying to achieve? Is there a certain style, look or color they are hoping to see? Customers should definitely have an idea of what their budget is going to be and should take some time to think that through beforehand. What is their overall or primary goal of the project? What are things they are willing to negotiate on and things they absolutely are not willing to negotiate? Definitely look into doing some research on what the average price of the is of the project you are looking into and what other homeowners in your area have recently spent on the same or similar projects. Think about what is really important to you and make sure your professional listens, cares and understands what you are saying.

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