Bonaro Property Maintenance / Management

Serves Alexandria, VA

35244

Hired 28 times

2 employees

6 years in business

$85/hour

4.9

This pro accepts payments via Cash, Check, PayPal, and Zelle.

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Credentials

Background Check

Douglas Bonaro 
Completed on 1/29/2025 

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Introduction

We are Bonaro Property Management / Maintenance, and we have been in business for 6 years. We specialize in property management and property maintenance and repair. We provide expert, ethical, and quality property management and property maintenance services to appreciated customers like you. Everything we do is for the benefit of the customer - if the customer is not happy - we are not happy. Our vehicles, equipment, and tools are clean and in great working order and we take pride in our work. In addition to the traditional jobs that you would expect from a company like ours, we also offer several unique services that are not always easy to find, such as… 1) With our assortment of ladders, we can service your entry way chandelier, to include dusting and removing cobwebs, washing, drying, and reinstalling any removable glass, and we will change out your standard light bulbs to LEDs. We can also reach and maintain any other out-of-reach lighting you may have. 2) We custom build a variety of items (please look at our pictures to see examples), such as built-in shelving, wainscoting, cornice valance boxes, fireplace mantles and electric fireplace display options, garage storage solutions, kitchen cabinet and drawer organization items, and we build office furniture customized to your exact size and functional requirements. If you have a space – we can make it functional. 3) We do Extreme Mowing. If you have an area that needs to be cleared of bush, saplings, vines, etc. – we can do it. We also clean up the banks of ponds, rivers, and lakes. We can mow very steep grades up to 30 degrees and we can do your periodic mowing of those areas that only need attention 1 to 3 times per year. No area is too big. 4) Our last unique service is that we can help you modify your RV. We can change the interior floor plan; we can add additional storage, and we can fully organize your lower hold compartments to include making slide drawers (up to 6 feet in length) that can be fully extended out of the RV for easy reach. Please let us know how we can be of service to you to make your surroundings a better place!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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My prices are competitive and fair. I do outstanding work and believe I should be compensated for that. I don’t cut corners, and I don’t use inferior products. In most cases the work will be regarding your home, which in most cases is going to be your largest investment. For that reason, getting the lowest price is not always the best way to go. I provide a job price when warranted and when I charge by the hour, my hourly rate is $70/hour. When I must go to purchase supplies, I don't charge the hourly rate and I don't charge for mileage, but I do add 20% to whatever I purchase to compensate me for my time and fuel. With that said, I get a discount from the major stores that I pass onto customers, so I typically get 10% to 15% off and then I add 20%.

What is your typical process for working with a new customer?

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Communication is the key. If it’s a simple job, we can discuss it over the phone and maybe the customer can send a picture or two. For larger jobs I will visit the job site to discuss the criteria established by the customer. I like to iron out all details as to avoid surprises. Details typically include price, materials, and time frame for completion. I dont charge to view a job or provide an estimate.

What education and/or training do you have that relates to your work?

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It depends how you look at this. I was in the military for 24 years (retired Air Force) and worked for the government for an additional 14 years after the military. I was a federal agent for my entire 38-year career. My master’s degree is in the Forensic Sciences. All of this relates to what I do now in that I am disciplined, accurate, trustworthy and I place a tremendous emphasis on attention to detail - all of this benefits the customer.

How did you get started doing this type of work?

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I owned my own rental properties since 2007, purchasing more and more properties as I went on. This experience led me to open my own property management company which is very successful. Over the years, with owning all of this real estate, I became an incredibly good handyman.

What types of customers have you worked with?

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Every type imaginable.

Describe a recent project you are fond of. How long did it take?

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I am fond of any project that brings happiness and/or a sense of relief to my customers. It has always amazed me of how many people will let projects sit without getting done because people in general are often unsure how to hire a person to do the job or they are in fear that the job will not be done well, they will be overcharged, etc., etc. Don’t let this be you. Don’t let the horror stories of your family and friends experiences with a bad contractor stop you from making your home a better place!

What advice would you give a customer looking to hire a provider in your area of work?

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The lowest price is not always the best deal. In most cases this is your home so the top priority should be your comfort with the professional. Everything else is secondary.

What questions should customers think through before talking to professionals about their project?

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It just does not matter because when you hire a competent professional they will help you with the questions you should ask.

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