Clean & Shine by Natalya

Serves Mesa, AZ

35244

Hired 1 time

1 employee

5 years in business

$56

5.0

This pro accepts payments via Cash, Credit card, PayPal, Venmo, and Zelle.

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Credentials

Background Check

Natalya Vasylyeva
Completed on 5/1/2025

Introduction

Hi, I’m Natalya, proud owner of a local cleaning service "Clean & Shine by Natalya" dedicated to bringing freshness, comfort, and care back into your home or business. Whether it’s carpet, upholstery, mattresses, area rugs, or deep stain/odor removal — I’m here to help with professional, detailed, and affordable service every time. ✅ No hidden fees – upfront pricing ✅ 100% Satisfaction Guaranteed – I don’t leave until you’re happy ✅ Fast-drying, low-moisture cleaning systems ✅ Pet- and family-safe products I personally handle every job to ensure results are done right the first time. I offer flexible scheduling, honest communication, and a passion for delivering spotless results that speak for themselves. 📅 Appointments available Mon–Sat (early morning & evening) 📱 Call/Text anytime — I respond quickly! Let me show you why so many customers call again and again — I’d love the chance to earn your trust and become your go-to cleaner for life. Offering 15% off to new customers. $100 Minimum for services

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

My pricing is transparent, fair, and based on the size and condition of the items being cleaned. There are no hidden fees—what we agree on is what you pay. I offer special discounts for repeat customers, larger cleaning jobs, and referrals. Quality service doesn’t have to come at a high price—I make sure every client gets great value and visible results.

What is your typical process for working with a new customer?

First, I schedule a quick consultation—by phone or message—to understand your cleaning needs. Then I provide a clear quote based on the items and level of cleaning required. On the scheduled day, I arrive on time with professional equipment and eco-friendly products. After the job, I walk you through the results to ensure you're 100% satisfied. My goal is to make the process smooth, transparent, and effective from start to finish.

What education and/or training do you have that relates to your work?

I’ve completed professional training in carpet and upholstery cleaning, including stain removal, fabric care, and safe use of industrial equipment. I regularly update my skills to stay current with the latest eco-friendly products and techniques. My hands-on experience with a wide range of materials ensures that every item is cleaned safely and effectively.

How did you get started doing this type of work?

I started by refresh carpets and furniture, and quickly realized how satisfying it is to bring new life into people’s homes. Positive feedback and visible results inspired me to turn it into a business. With training, professional equipment, and a passion for cleanliness, I built a service that customers can rely on.

What types of customers have you worked with?

I’ve worked with a wide range of customers—from busy families and pet owners to landlords, Airbnb hosts, and small businesses. Whether it’s a single sofa or a full-home deep clean, I tailor my service to meet each customer’s unique needs. My clients value quality, reliability, and visible results—and that’s exactly what I deliver.

Describe a recent project you are fond of. How long did it take?

One of my favorite recent projects was cleaning a large sectional sofa and area rug for a family with two toddlers and a dog. The furniture had deep stains and pet odors, and the parents didn’t believe it could be fully restored. I spent about 3 hours carefully treating every section using eco-friendly products and deep extraction tools. The result was like new—their reaction was priceless, and they immediately booked me again for their carpets.

What advice would you give a customer looking to hire a provider in your area of work?

Always ask what equipment and cleaning products the provider uses—professional tools and eco-friendly solutions make a big difference. Check reviews or ask for before-and-after photos to see real results. Make sure pricing is clear upfront, with no hidden fees. And most importantly, choose someone who treats your home with care and takes pride in their work—quality cleaning is not just about speed, it’s about results that last.

What questions should customers think through before talking to professionals about their project?

Customers should consider: What exactly needs cleaning (sofa, rugs, mattresses, etc.)? Are there specific stains, odors, or allergy concerns? When do you need the job done—any deadlines or preferred dates? What’s your budget or expectation for pricing? Do you have pets or kids that require safe, non-toxic products? Having these answers helps us give an accurate quote and tailor the service to your needs right away.