Blue Team Carpet and Dryer Vent Cleaning

Serves San Marcos, CA

35244

Hired 1566 times

12 employees

35 years in business

$109/service call

4.6

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Zelle.

Next Service

Credentials

Background Check

Bill Morrill
Completed on 12/20/2017

Introduction

Experience, Training, Methods, Equipment and Great People. - It All Comes Together For You. Blue Team's friendly well trained tech specialists bring a wealth of experience and training into your home or business that assures you that the job is done right the first time. All Blue Team's Carpet & Air Duct Cleaning tech specialists are bonded, insured full-time permanent staff and they participate in comprehensive, ongoing mandatory in-house training programs that we've developed in conjunction with IICRC and NADCO as well as industry leading safety programs. Blue Team's technicians also use modern well-maintained equipment that is updated regularly to the highest standards. Our certified cleaning technicians, many of whom have been with us for 10 years or longer, bring expertise into your home to assure you that the job is done right. Blue Team's technicians are bonded and insured full-time permanent staff, not inexperienced seasonal or temporary employees. All Blue Team's technicians are involved in mandatory ongoing IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified training and ongoing education programs.Your furnace and ducts will be cleaned with the SystemSafe multi-zone Roto-Whip truck-mounted furnace cleaning system, the furnace cleaning method proven safest and most effective at removing potentially harmful dust and debris.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer a first responders and military discount

What is your typical process for working with a new customer?

One or two days prior to your appointment, we will phone or txt you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to call or txt us 1) Time – for morning appointments, we will telephone you between 7 and 8 AM to give you your two hour window of arrival between 8 AM and 1 PM. For afternoon appointments, we will telephone you between 10 AM and noon with your two hour window between 11 AM and 5 PM. If you will be away from home on that day and need 30 minutes or an hour notice to return, please let us know when we call to confirm your appointment. 2) Parking – we require legal, paved parking within 30 feet of the entrance of your home. 3) Payment – we accept Cash Checks debit and all major credit cards. How To Prepare For Your Cleaning Appointment

What education and/or training do you have that relates to your work?

Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Blue Team has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water extraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers.

How did you get started doing this type of work?

I started in this Industry in the fall of 1987 after we had our carpets cleaned. Our carpets were cleaned so bad and company refused to re clean that I decided to open my own company.

What types of customers have you worked with?

We work with all types of customer and in all stages of life from renters to homeowners.

Describe a recent project you are fond of. How long did it take?

We were called to a previous customers house to repair her carpet she had bought a groupon discount cleaning. Her carpet was wet 3 days and had a horrible smell. It took us 3 days to fix her issues we were able to remove the odor and stains.

What advice would you give a customer looking to hire a provider in your area of work?

Is there really a big difference between carpet cleaning methods? There can be a large difference between one carpet cleaning method and another. Many carpet cleaning systems are designed to be fast and inexpensive and to give a carpet cleaning company more profit while leaving carpets that just look good on the surface and re-soil rapidly. That's why some people say "As soon as I cleaned my carpets they got dirty faster than ever before". The multi-step Thermo-Rinse deep cleaning hot water extraction carpet cleaning method that we use at Blue Team is designed to provide the deepest cleaning and leave your freshly cleaned carpets residue free and looking great until the next cleaning, not next month!

What questions should customers think through before talking to professionals about their project?

What is difference between one carpet cleaning company and another? Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Blue Team has been serving our clients for over 30 years and we've developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water extraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers.