Blue Stream Carpet Cleaning and Restoration, Inc.

Serves Jupiter, FL

35244

Hired 11 times

2 employees

9 years in business

$45

4.7

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Next Service

Hours

Sun Closed

Mon 10:00 am - 5:00 pm

Tues 10:00 am - 5:00 pm

Wed 10:00 am - 5:00 pm

Thurs 10:00 am - 5:00 pm

Fri 10:00 am - 5:00 pm

Sat 10:00 am - 5:00 pm

Credentials

Background Check

Ralph Goodwin Iii
Completed on 7/17/2022

Introduction

Our focus is quality. The professionals at (family owned/operated) Blue Stream Carpet Cleaning and Restoration take pride in delivering top quality service to every client we serve, since 2016. We provide our customers with open communication, attention to detail and an experienced team that is committed to provide a clean and organized project that delivers quality results. Cleaning and restoration are important services we provide to keep your homes protected and looking brand new. We help you make the most educated decisions for maintaining your floors throughout the years of wear and tear. We look forward to connecting with you all for any of your cleaning needs for: carpet, area rugs, tile/grout, upholstery and much more.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is fair and competitive. We run several promotions throughout the year so there are plenty of opportunities to grab a discount! Bundled services come with a bundled reduced rate.

What is your typical process for working with a new customer?

Once we connect with the customer (call, email, instant messenger, text) and we obtain all of the details of the services and property, we provide our pricing and options as well as availability. In most instances we're able to accommodate our customers' preferences without any issues.

What education and/or training do you have that relates to your work?

As the owner/operator I've been in this field of work for over 20+ years. It's been my chief vocation. I stay current on methods and products by continuing my education and research. My wife has over 20+ years of customer service and administration and helps to manage our scheduling and account management.

What types of customers have you worked with?

We've worked with customers across the spectrum from small apartments to business showrooms. We've cleaned everyday living homes, high rise condos, vacation rentals, hotels, as well as business offices and suites.

Describe a recent project you are fond of. How long did it take?

We recently cleaned a mattress showroom. I enjoy large jobs because it typically doesn't require a time crunch. Depending on the square footage and the condition of the flooring to be cleaned, a job like this averages anywhere from 3-6 hours.

What advice would you give a customer looking to hire a provider in your area of work?

I would advise them to be very specific in their details (sq ft, accessibility [5th floor]) and ask about any add-ons/upgrades/fees (spots, stains, portables) to make sure their getting transparent pricing. We do actually advise our potential customers to make sure to ask certain questions if they intend to shop around so they can truly compare "apples to apples". We believe our customers appreciate our integrity and typically choose us over our competitors because we provide quality service with affordable pricing.

What questions should customers think through before talking to professionals about their project?

They should start with their spending budget and all of the services they might be interested in. Sometimes they can get a better deal if they're getting more than one service done (tile and grout plus a couch and rug).