DryMaster SuperClean LLC

Serves Plant City, FL

35244

Hired 395 times

2 employees

4 years in business

$40

4.9

This pro accepts payments via Cash, Credit card, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun 1:00 pm - 7:00 pm
Mon 9:00 am - 8:00 pm
Tues 9:00 am - 8:00 pm
Wed 9:00 am - 8:00 pm
Thurs 9:00 am - 8:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 7:00 pm

Credentials

Background Check

Arthur Poinson 
Completed on 8/28/2021 

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Introduction

Carpet cleaned with the DryMaster System uses a Dry Shampoo Extraction method without using unnecessary gallons and gallons of water. The DryMaster Method makes the carpet stays cleaner longer and dries within 2-3 hours! A safe and thorough system with a history of more than 13 years of cleaning the world’s finest Homes, Offices, Hotels, Universities and Government Buildings. DryMaster SuperClean LLC is bonded, licensed and insured. My equipment has a cylindrical brush built in that cleans down to the base of the carpet (unlike rotary brushes which simply clean the surface) at the same time, a powerful suction lifts out dirt in seconds. All the machines that I use are made in USA🇺🇸. DryMaster SupperClean is a strong believer in American manufacture. Even the solutions that I use are made in 🇺🇸. My focus is on quality and 100% satisfaction guaranteed. I use the Drymaster state of the art technology and your carpet will dry within 2-3 hrs following the completion of the job. As a courtesy, I vacuum all of my customers’ houses before applying the pre-spray and using the carpet cleaning machine. 5%-10% discount for all new customers depending on the job’s scope and size. Discount cannot be combined with any other offers.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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I want my customers to completely satisfy and if pricing is an issue, I would be willing to negotiate a price so that we both can be satisfied. Also, perform a top notch job.

What is your typical process for working with a new customer?

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Communication is the key to success. I explain to my customers every step of the process. From the beginning of each job, I tell my customers what I am going to do. For instance, I vacuum each house before applying the pre-spray for all carpet cleaning jobs. Other companies would ask you to vacuum your carpet first before they professionally clean it. I use the Drymaster state of the art technology to extract and vacuum.

What education and/or training do you have that relates to your work?

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I am trained and licensed to use the Drymaster machines and products.

How did you get started doing this type of work?

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I used to work for a software company and the company was acquired/ sold out. Since I was the newest in my department, I was let go and decided to start Drymaster SupperClean LLC.

What types of customers have you worked with?

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customers who need Carpet cleaning, upholstery, LoveSeat and Area rugs. Any other jobs that are listed on my website and add-ons. I can perform a wild variety of jobs that are not listed in my website.

Describe a recent project you are fond of. How long did it take?

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I cleaned a 5-bedroom and living room and hallway(3500 square feet) with stains and seeing how clean and dry it was. That was one of my best moments.

What advice would you give a customer looking to hire a provider in your area of work?

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Make sure you hire someone who is insured just in case if something goes wrong. You never know. You want to make sure your valuable items are covered. The cheapest contractor may not always be the best option.

What questions should customers think through before talking to professionals about their project?

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Are you licensed and insured? Have you done similar jobs?

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