Chicago Carpet Revival

Serves Dolton, IL

35244

Hired 739 times

1 employee

5 years in business

$25

4.9

This pro accepts payments via Cash, Credit card, Square cash app, and Zelle.

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Credentials

Background Check

Eric Fields
Completed on 4/1/2021

Introduction

Welcome to Chicago Carpet Revival, where pristine cleanliness meets unrivaled expertise. With a passion for restoring the beauty of your carpets and upholstery, we are dedicated to delivering a transformative cleaning experience. Our team of skilled professionals employs cutting-edge techniques and eco-friendly solutions to ensure not just cleanliness, but a revitalized freshness that speaks volumes. Discover the impeccable difference with Chicago Carpet Revival– where your satisfaction is our top priority.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing and quotes are estimates and may change with scope of circumstances. However, we do try to be as transparent as possible with any pricing changes. Some pricing details to note; Pet treatment is offered as a upgrade ($40) for cleanings that involve urine, vomit, saliva, blood and other bio generated stains. Cleaning that require extensive fur removal may require a $30 fee due to the added time that it take for the thorough removal of excessive fur. Again, these changes will be communicated if technician feels that they are necessary for the cleaning. We also have a $30 fee associated with cleanings that are on the 3rd floor of apartment buildings that do not have elevator access. The equipment used that is necessary for the cleanings have a combined weight of hundreds of pounds and we want to compensate our techs for going the extra mile to service you on these jobs. Lastly, our mileage charge. We charge a travel fee in the form of mileage that is added to every cleaning that we perform. We are able to calculate this charge with your service location before you book as for more transparency.

What is your typical process for working with a new customer?

When working with a new customer, we give an overview of what services we provide and the processes used to perform those services as well as availability and estimated price.

What education and/or training do you have that relates to your work?

All technicians recieve industry certification and on-site training.

How did you get started doing this type of work?

We started our company in an effort to provide better options for people who wanted great service and excellent results.

What types of customers have you worked with?

We provide service for both residential and commercial customers.

Describe a recent project you are fond of. How long did it take?

A favorite project of mine is a recurring daycare account in which we arrive and the toddlers are all excited to greet us and view the different types of equipment.

What advice would you give a customer looking to hire a provider in your area of work?

You'd be pleasantly surprised with the results that can be achieved.

What questions should customers think through before talking to professionals about their project?

Any details that may be relevant to cleaning such as size/color/location/ as well as any concerns or background information.