carpet care nyc

Serves Brooklyn, NY

35244

Hired 74 times

7 employees

10 years in business

Not yet available

4.9

This pro accepts payments via Cash, Credit card, Venmo, and Zelle.

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Credentials

Background Check

Izak Chaloh
Completed on 12/11/2024

Introduction

Carpet Care NYC offers professional cleaning services that enhance the appearance and longevity of your carpets. With experienced technicians, eco-friendly products, and advanced cleaning techniques, we ensure a deep clean that removes dirt, allergens, and stains. Our commitment to customer satisfaction and flexible scheduling makes us the ideal choice for maintaining a healthy and beautiful home. Choose Carpet Care NYC for a cleaner, fresher living space!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

My pricing is based on the size and condition of the carpets. I offer discounts for repeat customers and referrals. I believe in transparent pricing, so I provide a clear breakdown of costs upfront, including any additional fees that may arise.

What is your typical process for working with a new customer?

My process begins with a free consultation where I assess the carpets and discuss the customer’s needs. After that, I provide a detailed quote and outline the cleaning process. Once we agree on the plan, I schedule the service and ensure clear communication throughout.

What education and/or training do you have that relates to your work?

- I have completed several certifications in carpet cleaning and restoration from recognized organizations. I also attend workshops regularly to stay updated on the latest techniques and products in the industry.

How did you get started doing this type of work?

I started in the cleaning industry while working part-time during college. I was drawn to carpet care after seeing the transformation of dirty carpets into pristine ones. I pursued training and certifications in carpet cleaning techniques, which solidified my passion for this work.

What types of customers have you worked with?

I have worked with a variety of customers in the carpet cleaning industry, including residential homeowners, commercial property managers, and businesses in need of regular maintenance. Each type of customer has unique needs, and I adapt my services to ensure their satisfaction and the best results."

Describe a recent project you are fond of. How long did it take?

Recently, I worked on a large-scale carpet cleaning project for a family-owned restaurant in NYC. We deep-cleaned all the carpets, which had accumulated years of grease and grime. The project took about two days, and I’m proud of how we restored the carpets to their original condition, enhancing the restaurant's ambiance.

What advice would you give a customer looking to hire a provider in your area of work?

I advise customers to look for providers with good reviews and testimonials. It's essential to ask about their cleaning methods, especially regarding eco-friendly options, and to ensure they have experience with the specific type of carpet you have.

What questions should customers think through before talking to professionals about their project?

Customers should consider asking about the cleaning methods used, the types of products applied, the expected timeframe for completion, and any guarantees or follow-up services offered.