What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no hidden fees or surprise charges. Our services are priced per area, and we offer three cleaning packages to fit different needs and budgets. Unlike some companies that advertise low prices only to upsell you with high-pressure tactics, we provide transparent pricing from the start—so you can choose the level of cleaning that’s right for you.
Want to save? Ask about our seasonal discounts and special offers!
What is your typical process for working with a new customer?
Getting started is easy! Just call, text, or email us, and we’ll ask a few quick questions about your cleaning needs. From there, we’ll provide you with customized options and upfront pricing—no surprises, no pressure. If you’re ready to move forward, we’ll schedule a cleaning appointment at a time that works best for you. Our goal is to make the process simple, transparent, and hassle-free!
What education and/or training do you have that relates to your work?
Revive Cleaning has been in business since 1977, giving us 48 years of hands-on experience in professional carpet, rug, tile, and upholstery cleaning. We are IICRC Certified, meaning we follow industry-leading standards for cleaning.
Every technician completes a rigorous one-year training program before they are allowed to handle jobs independently. This ensures that every cleaning is done correctly, safely, and to the highest standard—giving you the best results possible.
How did you get started doing this type of work?
Revive Cleaning was founded in 1977 by Tim Mickelsen, who wanted to build a business around helping people keep their homes clean and comfortable. Unsatisfied with his job at the time, he saw a need for high-quality, customer-focused cleaning services and decided to start his own company. Since then, Revive Cleaning has grown into a trusted name in carpet, rug, tile, and upholstery cleaning—always putting customers first and delivering outstanding results.
What types of customers have you worked with?
We’ve worked with just about everyone! From homeowners to renters, we help keep homes clean, fresh, and inviting. We also provide services for businesses of all sizes, including small offices, retail spaces, and large commercial properties. Whether it’s a cozy living room, a rental unit, or a high-traffic business, we have the experience and expertise to handle it all!
Describe a recent project you are fond of. How long did it take?
One of our favorite recent projects was for a young family who had just moved into their first home. They were excited about their new space, but the carpets told a different story—years of built-up dirt, mystery stains, and pet odors from the previous owners made their dream home feel less than welcoming.
They called us in hopes of salvaging the carpets rather than replacing them. After a quick consultation, we recommended our Premium Carpet Cleaning Package, which includes deep agitation with a counter-rotating brush, a rotary extraction rinse, and Maxim Advanced Carpet Protection to keep their carpets cleaner for longer.
In about three hours, we completely transformed their carpets. The stains lifted, the odors vanished, and their carpets looked and felt fresh, soft, and like new again. The best part? They could finally let their kids play on the floor without worry.
As we were packing up, the homeowner told us, “I can’t believe how different this looks! We thought replacing the carpet was our only option—this saved us thousands of dollars.”
Hearing that kind of relief and excitement from our customers is exactly why we do what we do!
What advice would you give a customer looking to hire a provider in your area of work?
When hiring a carpet, rug, tile, or upholstery cleaning company, don’t just go with the cheapest price—look for quality, experience, and transparency. Here are a few key things to consider:
✅ Look for Experience & Certification – Choose a company with a proven track record. We’ve been in business since 1977 and are IICRC Certified, meaning we follow the highest industry standards.
✅ Beware of Bait-and-Switch Pricing – Some companies advertise ultra-low prices but use high-pressure sales tactics to upsell services once they arrive. At Revive Cleaning, our pricing is upfront and honest—no surprises, no gimmicks.
✅ Ask About Their Cleaning Process – Not all cleaning methods are the same. We use hot water extraction, which deep-cleans carpets and removes residue instead of pushing dirt deeper into the fibers.
✅ Check Reviews & Guarantees – A reputable company should stand behind its work. We offer a satisfaction guarantee—if you’re not happy, we’ll re-clean for free.
Choosing the right cleaner means getting a thorough, long-lasting clean that protects your investment. We’re here to make that easy for you!
What questions should customers think through before talking to professionals about their project?
Before booking a cleaning service, it helps to consider a few key factors so you can get the best results for your home or business. Here are some important questions to think about:
✅ What areas need cleaning? – Are you looking for carpet, rugs, tile, or upholstery cleaning? Do you need specific stain or odor removal? Knowing what needs attention helps us recommend the right service.
✅ What’s the biggest concern with your carpets or furniture? – Are you dealing with pet stains, odors, heavy traffic wear, or general dirt buildup? This helps us tailor our approach for the best results.
✅ How long has it been since your last professional cleaning? – Regular maintenance extends the life of carpets and furniture, but if it’s been years since the last deep clean, we may recommend a more intensive treatment.
✅ Do you have kids, pets, or allergy concerns? – We use safe, eco-friendly cleaning products that are great for families. Let us know if you have specific concerns so we can ensure the best cleaning for your needs.
✅ Do you need additional services? – Many customers don’t realize we can clean upholstery, tile, and area rugs in the same visit—saving time and money!
Thinking through these questions before reaching out ensures a smooth process and the best possible results for your cleaning project. We're happy to guide you every step of the way!
