SERVPRO of Braun Station

Serves Alamo Heights, TX

35244

Hired 17 times

30 employees

13 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Samantha Simonis
Completed on 1/18/2021

Introduction

SERVPRO of Braun Station specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage for those in the greater San Antonio area as well as Medina County. We are a full service restoration and remediation company. That means we can take you from the first steps of damage remediation all the way through to reconstruction. We are family owned and know that your home is precious. We are the SERVPRO that cares about you and your home or business!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our estimates are based on a national insurance approved price list. This price list is generated by Xactimate and is an industry standard.

What is your typical process for working with a new customer?

We arrive on-site to new customers homes within four hours of initial contact and begin the water, fire, or mold mitigation process. Our goal is to be faster to any size disaster in order to mitigate any secondary damage that occurs as time passes.

What education and/or training do you have that relates to your work?

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPROs corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Braun Station.

What types of customers have you worked with?

Our most common jobs are water damage, fire damage, and sewer damage. We have completed projects as small as one room to fully involved commercial buildings.

What advice would you give a customer looking to hire a provider in your area of work?

The most important thing is the water you don't see. Water can travel through building materials and be trapped. The trapped can cause secondary damage to your home and/or health. Have one of our experts come out and perform a scope if you have had a leak in the past.