Fresh n Dri Carpet & Tile

Serves Cedar City, UT

35244

Hired 16 times

2 employees

13 years in business

$130

4.9

This pro accepts payments via Cash, Credit card, Stripe, and Venmo.

Next Service

Hours

Sun Closed

Mon 8:00 am - 7:00 pm

Tues 8:00 am - 7:00 pm

Wed 8:00 am - 7:00 pm

Thurs 8:00 am - 7:00 pm

Fri 8:00 am - 7:00 pm

Sat Closed

Credentials

Background Check

Shane Terril
Completed on 1/10/2020

Introduction

We are honest and straight forward with all our customers. especially with pricing and what results to expect after we clean. We have been in the cleaning industry for over 10 years now. Our main goal when we enter your home is to create a lifelong relationship not just a one time visit. We invest time and money in the best equipment and training in the cleaning industry. We offer two different cleaning methods to meet the needs of everyone. Our chemicals are the safest in the industry.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Everything we price over the phone is based on standard sizing or rooms, stairs, hallways, etc. Once we get to your house we will preform a walkthrough with you before we start and customize the pricing to your specific home.

What is your typical process for working with a new customer?

When you call in we try to answer any questions you may have. Once you have scheduled an appointment you will get a reminder by email the night before and a text the day of reminding you of the appointment. If for any reason we will be arriving late to your scheduled appointment the technician assigned to your home will personally call let you know.

What education and/or training do you have that relates to your work?

IICRC certified(this would be compared to electrician school/training). As well as various online training certifications.

How did you get started doing this type of work?

My wife and I needed a way to pay for college. Now that we are done with school I choose to keep doing it because of the opportunity I get to interact with so many people each day.

What types of customers have you worked with?

We have worked with a lot of different customers. Our ideal customer is one that cares for the cleanliness of their home.

What advice would you give a customer looking to hire a provider in your area of work?

Price often seems to be the first thing people look for. But it should be one of the last. You should ask about the process a company uses. Every company will be a little bit different but if a company cant define a specific process to you that should be a reason for concern. What type of equipment they are going to use.

What questions should customers think through before talking to professionals about their project?

What is your purpose for getting your floors cleaned? On a scale of 1-10 how dirty is your carpet. Do I want a quality job or am I okay with average?