A Fireplace Store and More

Serves Glen Ellyn, IL

35244

Hired 10 times

10 employees

19 years in business

Free service call

4.2

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Jonah Beauduy
Completed on 10/29/2022

Introduction

With a combined 200 years of fireplace industry experience, our team can reduce installation time to get your project done faster. We can cut your costs without sacrificing quality. The best part is that we get to pass those savings on to you. We provide superior gas products that are reliable and efficient and perform the highest level of quality fireplace services to maximize customer satisfaction and establish customers for life. For sales, service and installation of all fireplace, inserts, stoves and much more, head to A Fireplace Store and More and feel warmer right away! A Fireplace Store and More is your one-stop-shop for sales, service and even complete build-outs of fireplace. Mantels, stone surrounds, glass doors, gas log sets and other accessories are available as well. In the summer, A Fireplace Store and More is the place to go for grills of all shapes, sizes, styles and price ranges. “We sell pretty much anything that creates heat,” Hudson says with a smile, “including custom stonework for hearths, mantels, and more.” We ensure the safety and convenience of our community members. More than just another local fireplace contractor, we are your friend and will always be by your side when you need repair services. We have a solution for every problem. No matter the seriousness or complexity of the issue, our repair team will always come up with a sustainable solution.

Q&A

What is your typical process for working with a new customer?

Typically, we like to introduce you to one of our engineers. After an A Fireplace Store And More specialist has assessed your situation, usually, the next steps are a showroom visit or we send out the technician. Many times our experts are asking difficult or technical questions. We suggest coming prepared with measurements or pictures. If this is not possible, our team always finds a soultion.

How did you get started doing this type of work?

We are a multi generational corporation, passing down the craft from generation to generation.

What types of customers have you worked with?

All types from the most detailed projects designed by architects to the price efficient for a general consumer. Our team has created rewards programs for the architects and financing for our consumers.

What advice would you give a customer looking to hire a provider in your area of work?

Many times our experts are asking difficult or technical questions. We suggest coming prepared with measurements or pictures. If this is not possible, our team always finds a soultion.

What questions should customers think through before talking to professionals about their project?

Am I trying to improve the heat efficiency in my home or am I for Ambiance? What is my budget for this project? How large is my room/house? - Nothing is impossible, but these questions should help our engineers understand the situation. Once they can acknowledge your goals, we can fit your needs.