Intelligent Service: Plumbing Heating Cooling

Serves Palatine, IL

35244

Hired 11 times

20 employees

45 years in business

Not yet available

4.5

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun 12:00 am - 11:59 pm

Mon 12:00 am - 11:59 pm

Tues 12:00 am - 11:59 pm

Wed 12:00 am - 11:59 pm

Thurs 12:00 am - 11:59 pm

Fri 12:00 am - 11:59 pm

Sat 12:00 am - 11:59 pm

Credentials

Background Check

Jason Kerr
Completed on 3/29/2025

Introduction

Intelligent Service has been the go to company for Plumbing, Heating, Cooling and Drain needs since 1980. We pride ourselves on providing Red Carpet Service, as well as warranties not found anywhere else in the industry. Our Licensed, Bonded and Insured Experts are available 24 hours a day, 7 days a week and are ready and eager to serve you. Whether your job is big or small we have the knowledge and availability to get it done on time and on budget.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We provide in person pricing by the job and not the hour

What is your typical process for working with a new customer?

We will set up an appointment, meet on site to determine the issue, and provide options ranging from a band aid repair to a permanent solution and everything in between.

What education and/or training do you have that relates to your work?

All of our Experts hold a license with the Illinois Department of Public Health Plumbing Program and are drug tested and background checked.

How did you get started doing this type of work?

Our company is 2nd generation in this industry. Our current owners Father started our company in 1980

What types of customers have you worked with?

We work with all types of clients ranging from residential to industrial and everything in between.

Describe a recent project you are fond of. How long did it take?

Recently we upgraded a customers home to a tank-less water heating system. The project took a couple of our experts a day to complete and the customer could not be happier with the project, the energy savings as well as the endless hot water their new system provides.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure to have a licensed professional complete your repairs. For most of us our home is our most valuable investment it is certainly worthy of a quality repair

What questions should customers think through before talking to professionals about their project?

When do you want to complete this project? What level of professionalism are you looking for? How important is it to you that this project gets done on time and budget? Are you looking for price or value?