Cascade Fire Solutions, Inc.

Serves , WA

35244

Hired 5 times

5 employees

7 years in business

$75/service call

4.1

This pro accepts payments via Cash, Check, Credit card, and Zelle.

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Credentials

Background Check

Kelli Cruz 
Completed on 2/9/2023 

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Introduction

Cascade Fire Solutions has been woman owned and operated since we began in 2018. Our team members have over 40 years of combined experience in the fireplace industry. Our main focus is custom fireplace remodels but we also offer service, repairs and installation. Our service department works on most makes and models of gas fireplaces. We can make your old one shine and work like new. In our showroom you can find many of the fireplace brands we carry including Enviro, Marquis, Heat and Glo and Empire. We sell gas, pellet and wood burning products. Give us a call and we will do our best to find a fireplace solution for you.

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Q&A

What is your typical process for working with a new customer?

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Our typical process starts with a phone call or email to determine the needs of the client.

What education and/or training do you have that relates to your work?

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All of our installers attend manufacturer training courses.

How did you get started doing this type of work?

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I stumbled into the field after working many years in big box retail.

Describe a recent project you are fond of. How long did it take?

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Our team recently removed a wood stove from a corner and installed a new Heat and Glo 6KX. For the finish our client chose a sleek tile. I love how it turned out.

What advice would you give a customer looking to hire a provider in your area of work?

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Make sure they are experienced in the field. Fireplaces are a specialty trade, it takes years to learn how to work on them. The average handi man will not have the knowledge and experience we offer. Also make sure they are licensed, bonded and insured.

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