Martha’s Deep Cleaning Service

Serves Martinez, CA

35244

Hired 112 times

6 employees

2 years in business

$130

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 5:00 pm

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat 9:00 am - 5:00 pm

Credentials

Background Check

Martha Gonzalez
Completed on 8/23/2023

Introduction

We are a family owned business that go above and beyond for our customers. With 15 years of cleaning experience, we aim to resolve any cleaning problems and keep customers happy with high quality work. Most Competitive Prices on the Market!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

My prices are fair and we charge by the work. There are discounts at certain times of the year,and I am very reasonable and can come to an agreed price with a customer.

What is your typical process for working with a new customer?

I start out by either calling or sending them an email/SMS depending on what the customer has on their profile. I then ask if they’d like me to come over and do a walkthrough of what they want cleaned/done. I find it is better to understand in person and get to know who you are working with, and also provides trust and makes the customer know we are responsible.

What education and/or training do you have that relates to your work?

I have 10+ Years of cleaning experience and know a lot about keeping customers happy.

How did you get started doing this type of work?

I’ve worked in the cleaning industry for 13 years. Ive worked as a house keeper at a concord hotel. And as a housekeeper at the Cortona park senior living for 10 years.since the start of this year, I have decided to start my own cleaning business for residential areas and put in my experience to work.

What types of customers have you worked with?

I have worked with homeowners and Real Estate agents.

Describe a recent project you are fond of. How long did it take?

I have recently cleaned an entire apartment complex with 3 of my employees. Took around 6 hours to complete.

What advice would you give a customer looking to hire a provider in your area of work?

My advice is to hire someone who is trusted,responsible,and has great reviews as they are more likely to do a good job.

What questions should customers think through before talking to professionals about their project?

Customers should think about prices. They should know what a fair price is depending on their house/want cleaned.