The Cleanery Company

Serves Milton, GA

35244

Hired 10 times

6 employees

2 years in business

Not yet available

4.7

This pro accepts payments via Apple Pay, Cash, Credit card, Venmo, and Zelle.

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Credentials

Background Check

Vincent Wright 
Completed on 12/18/2024 

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Introduction

At The Cleanery, a veteran-owned business, we bring precision, dedication, and just a pinch of military discipline to every cleaning mission—don’t worry, we’re a lot friendlier than a drill sergeant! We know a clean space isn’t just about appearances—it’s about feeling great and getting stuff done. Whether you need a deep clean or regular upkeep, we’ve got your six. With high quality products and a team you can count on, we leave no dust bunny behind. When you hire The Cleanery, you’re supporting a local business that’s serious about service—but never too serious to make your life a little easier. Let us take care of the mess so you can focus on the mission that matters most: enjoying your space.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our pricing is transparent and competitive, designed to reflect the level of detail and care we provide. Rates are based on the size and condition of your space, as well as the specific services requested. We also offer discounts for recurring services (e.g., biweekly or monthly cleanings) and special promotions during certain times of the year. There are no hidden fees—any additional charges for specialized tasks (e.g., deep cleaning, pet-related cleaning, or post-move services) will always be discussed and approved upfront. Let us know your needs, and we’ll provide a clear and customized quote!

What is your typical process for working with a new customer?

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Our process for working with new customers is simple and stress-free: 1. Initial Consultation: We start with a conversation to understand your needs, preferences, and the details of your space. This includes discussing the type of service, frequency, and any specific areas you’d like us to focus on. 2. Customized Quote: Based on the information provided, we’ll give you a clear and transparent quote tailored to your requirements. 3. Scheduling: We’ll work with you to find a time that fits your schedule, ensuring minimal disruption to your routine. 4. Service Execution: On the scheduled day, our professional team arrives prepared with eco-friendly products and the tools needed to get the job done right. 5. Follow-Up: After the cleaning, we check in to ensure you’re happy with the results and address any feedback. For recurring customers, we fine-tune our services as we learn your preferences! We strive to make the entire process smooth, reliable, and tailored to your expectations.

What education and/or training do you have that relates to your work?

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Our team is highly trained to deliver exceptional cleaning services with a unique blend of expertise. Our staff is trained to meet Cleanery Standards, inspired by the precision and attention to detail found in luxury European hotels and the discipline of military cleaning standards. This combination ensures a meticulous approach to every task, from maintaining spotless surfaces to tackling hard-to-reach areas. Our veteran-owned business is built on a foundation of discipline, reliability, and excellence, and we bring these values to every cleaning project we take on. With this specialized training, you can trust that your space will be cleaned to the highest standards, leaving it pristine and ready to impress.

How did you get started doing this type of work?

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I love a clean space! My mom always took pride in a clean space, and when I joined the Army, I saw those same values reflected in the best-ran units, so I adopted that passion for cleanliness.

What types of customers have you worked with?

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We’ve had the privilege of working with a diverse range of customers, including: • Residential Homeowners: From busy families to seniors needing extra support, we’ve helped create clean, comfortable, and welcoming homes. • Commercial Clients: Offices, retail spaces, and small businesses count on us for reliable and thorough cleaning services that keep their environments professional and inviting. • Hospitals and Medical Facilities: We understand the critical importance of maintaining clean, sterile environments to support patient safety and overall hygiene. • Senior Care Facilities: With experience cleaning for senior living communities, we prioritize safe and hygienic spaces tailored to meet the needs of vulnerable populations. • Move-In/Move-Out Clients: Renters, homeowners, and property managers trust us to prepare spaces for their next chapter with detailed, thorough cleaning services. No matter the setting, we bring a disciplined, detail-oriented approach to every job, ensuring top-notch results every time.

Describe a recent project you are fond of. How long did it take?

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One recent project we’re especially proud of was our work at a local senior care facility. This wasn’t just about cleaning—it was about creating a safe, welcoming environment for a population that is often overlooked. Our team worked meticulously to deep clean the common areas, individual rooms, and high-touch surfaces to ensure the space was not only spotless but also safe for residents and staff. It took about two full days to complete, as we paid close attention to every detail, from sanitizing furniture to polishing baseboards and cleaning windows. What made this project particularly rewarding was the opportunity to interact with the residents. Spending time with them, sharing smiles, and hearing their stories reminded us why we do what we do. Many of these individuals don’t often get visitors, so making them feel seen and special while transforming their space into something pristine was an incredibly fulfilling experience. At The Cleanery, we believe in more than just cleaning—we believe in caring for the people behind the spaces we serve. This project reinforced that mission in the most heartfelt way.

What advice would you give a customer looking to hire a provider in your area of work?

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When hiring a cleaning provider, here are a few tips to ensure you choose the right one for your needs: 1. Check Reviews and References: Look for providers with consistent positive feedback and a track record of reliability and quality service. 2. Ask About Training and Standards: Choose a provider with a well-trained team and high standards for cleanliness, especially if they have experience in specialized environments like senior care facilities or medical spaces. 3. Clarify Services and Pricing: Make sure the provider offers transparent pricing and clearly outlines the services included in each package. 4. Understand Their Approach: Look for a company that aligns with your values—whether it’s attention to detail, use of eco-friendly products, or a genuine care for their customers. 5. Look for Flexibility: A great provider will work with your schedule and adapt to your specific needs. At The Cleanery, we pride ourselves on combining military-level precision, luxury hotel cleaning standards, and a personal touch to ensure every client’s space is cared for with excellence. Whether you choose us or another provider, these tips will help you find the best fit!

What questions should customers think through before talking to professionals about their project?

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Before speaking with a cleaning professional, it’s helpful to think through the following questions to ensure you get the most accurate service and quote: 1. What are your priorities? • Are you looking for a deep clean, recurring maintenance, or a one-time service like a move-out clean? • Are there specific areas or tasks that need extra attention? 2. What is the size and condition of your space? • Knowing the square footage and general cleanliness of your home or business will help the provider tailor their services and pricing. 3. What is your budget? • Understanding your budget range can help professionals recommend services that fit your needs. 4. What is your schedule? • Think about what days and times work best for you, especially if you’ll need to coordinate around other activities or occupants. 5. Do you have any special requirements? • Consider factors like the presence of pets, eco-friendly cleaning preferences, or specialized needs for seniors or medical environments. Having clear answers to these questions will help you communicate effectively with the professional, ensuring they can deliver a customized and satisfactory service. At The Cleanery, we’re happy to guide you through this process and make it as seamless as possible!

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