Sparkle home

Serves Cambridge, MA

35244

Hired 27 times

2 employees

9 years in business

$150

4.9

This pro accepts payments via Cash and Check.

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Credentials

Background Check

Joyse Santos
Completed on 9/2/2022

Introduction

My business stands out because I work until my customer is stratified and if they aren't they can tell me what they would like and I will fix it, the quality is guaranteed. What I enjoy about the work I do is the pleasure of seeing my customers smile with their home tidy and clean, which makes a happier home.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

My price and for the whole house, by size and type of cleaning, we have special discounts for recurring customers.

What is your typical process for working with a new customer?

When we start cleaning as a new customer , we do an initial deep cleaning to get things up to quality standards.

What education and/or training do you have that relates to your work?

Years and years of experience, listening to customer needs, improving the cleaning technique and process over the years

How did you get started doing this type of work?

Knowing my cleaning skills, I saw the opportunity to have my own business, which makes me happy, knowing that I'm having a positive impact on people's homes.

What types of customers have you worked with?

All types of customers.

Describe a recent project you are fond of. How long did it take?

With my cleaning techniques, and trained and specialized staff, With my cleaning techniques, and trained and specialized team, we are efficient so that the work is done impeccably and fast.

What advice would you give a customer looking to hire a provider in your area of work?

Knowing exactly what you are looking for in cleaning services, and aligning beforehand what is included in the services, all the details that will be done.

What questions should customers think through before talking to professionals about their project?

What are the needs and what really should be done, as cleaning professionals we can see what needs to be done, unlike the owner of the house, as it is normal to get used to or not see where the dirt is, so it is important to estimate at the place where the cleaning will be carried out