What should the customer know about your pricing (e.g., discounts, fees)?
What You Should Know About Our Pricing
At ASAP Restoration, LLC, we pride ourselves on offering fair, transparent, and consistent pricing for all our services. Here’s how we ensure you get the best value:
Industry-Standard Pricing
We use Xactimate, the leading industry-standard pricing system, to determine accurate and current market costs for all services and materials. This means:
No hidden fees
No unnecessary markups
Fair, reliable pricing for you—and your insurance, if necessary
Why This Matters
Our pricing process is designed to give you clarity, confidence, and peace of mind. With ASAP Restoration, you’ll always know exactly what you’re paying for—and why.
📞 Contact us today to learn more.
What is your typical process for working with a new customer?
Our Typical Process for Working with a New Customer
At ASAP Restoration, LLC, we specialize in full-service property restoration, taking your property from disaster to its best condition—complete with a fresh coat of paint. But we also handle everything in-between, including demolition, remodeling, and construction services. We pride ourselves on doing it all (and, honestly, we have a hard time saying “no”!).
We hold one of the highest licenses offered by the Arizona Registrar of Contractors KB-2, so we can assist you with everything from A to Z.
Here’s how we make the process seamless and stress-free for our new customers:
Step 1: Initial Call
When you reach out to us, our friendly and courteous staff will:
Collect your contact information.
Document your specific needs and concerns.
Step 2: Assessment or Emergency Dispatch
Depending on your situation, we’ll:
Schedule a thorough walkthrough of your property to assess the job, OR
Immediately dispatch a certified crew to handle emergencies, such as water or fire damage, that require urgent attention.
Our crews arrive promptly in clearly marked vehicles and wear easily identifiable uniforms, ensuring professionalism and peace of mind.
Step 3: Restoration Services Begin
We handle all aspects of restoration—mitigation, remediation, testing, demolition, reconstruction, remodeling, and new construction. Our fully certified team is equipped to meet your needs with precision and care.
Step 4: Consistent Communication
To keep the process smooth, you’ll have one dedicated point of contact who is familiar with your project from start to finish. This person will:
Provide regular updates on the progress of your project.
Be available to answer any questions or address concerns along the way.
Step 5: Insurance Advocacy (Optional)
If needed, we can act as your advocate when dealing with your insurance company. We’ll work directly with your provider to streamline the claims process and help ensure you receive the benefits you’re entitled to.
At ASAP Restoration, LLC, we take the stress away, so you can focus on moving forward.
📞 Contact us today to get started. We’re available 24/7 to assist you!
What education and/or training do you have that relates to your work?
Our Education and Training: Expertise You Can Trust
At ASAP Restoration, LLC, we’re proud to be a full-service restoration company that takes projects from disaster recovery to a fresh, final coat of paint. In addition to restoration, we specialize in demolition, remodeling, and construction.
Our team is made up of industry veterans with years of hands-on experience in restoration, remediation, reconstruction, demolition, remodeling and construction. We have the expertise to handle every aspect of your project with precision and care.
But our commitment doesn’t stop at experience. We are dedicated to continuous education and certification to stay ahead of the latest industry standards, regulations, and technology. This ensures we always provide the highest quality service and the most effective solutions for our clients.
Certifications and Memberships
We maintain active memberships and certifications with the most respected organizations in the restoration industry, including:
Better Business Bureau (BBB)
National Institute of Disaster Restoration
Institute of Inspection, Cleaning, and Restoration Certification (IICRC)
Restoration Industry Association (RIA)
Water Loss Institute
Associate Member Professional Insurance Agents
Certifications Held by Our Team
Our crew members undergo rigorous training to earn certifications that ensure we provide top-quality service, including:
EPA Certified
Clean Trust Certified
Licensed General Contractor
Certification in Mold Remediation
Certified Water Damage Restoration
Certified Applied Structural Drying
Certified Lead-Based Renovation, Repair, and Painting Contractor
Certified Institute of Inspection, Cleaning, and Restoration Firm
Commitment to Continuous Improvement
Active IICRC Membership: We stay current with the latest advancements in cleaning, inspection, and restoration through ongoing education and training with the IICRC.
Client Feedback: We actively seek feedback from our clients to identify our strengths and refine our processes, ensuring exceptional results every time.
With ASAP Restoration, LLC, you can trust that your property is in the hands of highly trained professionals committed to restoring your home or business to its best condition.
📞 Call us today to experience industry-leading expertise and care!
How did you get started doing this type of work?
Restoring Homes, Businesses, and Peace of Mind Since 2008
At ASAP Restoration, LLC, we’ve been dedicated to restoring homes and businesses throughout the Valley since 2008. We recognized the need for a different kind of restoration company—one that prioritizes honesty, efficiency, affordability, and, most importantly, empathy.
Why We Started
After years of working in traditional business environments, we saw an opportunity to build a company that truly values its clients. Our mission is simple: to treat every customer with:
Respect for their time and property
Transparency in pricing, processes, and expectations
Sympathy for the stress and challenges that disasters bring
A Full-Service Restoration Company
From the start, we set out to be more than just a typical restoration service. We envisioned a full-service operation capable of handling every aspect of a project—from emergency response to the final finishing touches, including a fresh coat of paint.
Over the years, our company has grown rapidly, expanding into demolition, remodeling, and construction, while always maintaining our core values of professionalism, compassion, and high-quality results.
Experience the ASAP Restoration Difference
Our mission is simple: to restore peace of mind for our clients. No matter the size or scope of the project, we’re here to help you every step of the way.
📞 Call ASAP Restoration, LLC today, and let us take care of the rest!
What types of customers have you worked with?
Restoration, Remodeling, and Construction Services Tailored to You
At ASAP Restoration, LLC, we’ve had the privilege of working with a diverse range of clients, providing full-home and business restoration, demolition, remodeling, construction services. Whether it's disaster recovery or a complete renovation, we've helped countless homeowners, renters, business owners, and realtors restore properties, rebuild their foundations, and move forward with confidence.
Who We Work With
Homeowners: Restoring your home to its former glory or improving it with a fresh remodel.
Renters: Coordinating restoration efforts with property owners to ensure rental properties are habitable.
Realtors: Preparing properties for sale or lease with professional repairs and improvements.
Business Owners: Providing expert restoration and renovation services for businesses to get back to work.
What We Handle
No project is too big or small.
We specialize in:
Water damage mitigation
Fire damage restoration
Asbestos abatement
Mold removal and remediation
Board-ups and tarping
Trauma cleaning and site decontamination
Testing services
Full reconstruction
Demolition
Remodeling
Construction services
Our Service Area
While we primarily serve the Phoenix metro area, we’re also able to travel up to 200 miles outside of Phoenix to ensure every property gets the help it needs.
Why Choose ASAP Restoration, LLC?
You can count on us to deliver exceptional service every step of the way. Our team is committed to restoring peace of mind and quality to your property, no matter the challenge.
📞 Contact ASAP Restoration, LLC today to learn more about how we can help!
Describe a recent project you are fond of. How long did it take?
At ASAP Restoration, LLC, every project we take on is an opportunity to help our customers regain peace of mind, whether it’s a small mold remediation job or a large-scale reconstruction. One project we’re especially proud of involved a fire-damaged apartment complex that required full restoration from the ground up.
The Scope of the Project
The fire caused extensive damage to multiple units, requiring:
Debris removal and site stabilization
Smoke and soot cleaning
Structural repairs
Reconstruction of walls, flooring, and interiors
A fresh final coat of paint to bring the units back to their original condition.
How Long Did It Take?
Due to the size and complexity of this project, it took approximately 8 months to complete. This timeframe allowed us to:
Work methodically and ensure the structural integrity of the building.
Follow industry standards for safety, remediation, and reconstruction.
Deliver high-quality results that met and exceeded the client’s expectations.
What Made This Project Special?
This project stands out because it demonstrates our ability to handle large-scale restorations with precision, efficiency, and care. It also highlighted the strength of our full-service capabilities, allowing us to manage every phase of the process—from cleanup to reconstruction—while maintaining clear communication with the property owner and insurance company.
At ASAP Restoration, LLC, no matter the size of the project, we approach every job with the same commitment to quality, value, and customer satisfaction. Whether it’s a single apartment unit or an entire complex, we’re dedicated to restoring not just properties but also the peace of mind of those we serve.
📞 Have a project? Contact us today and let us help you from disaster to perfection!
What advice would you give a customer looking to hire a provider in your area of work?
Hiring the Right Restoration Provider: Trust the Experts at ASAP Restoration, LLC
When it comes to restoring, remodeling, or constructing your property, selecting the right General Contractor is crucial to ensuring quality, efficiency, and care. With over 20 years of experience, ASAP Restoration, LLC has learned what makes a trustworthy provider.
Here’s our expert advice to guide you in making the best choice for your property:
1. Do Thorough Research
Read Reviews: Look for consistent feedback across platforms like Google, Yelp, and the Better Business Bureau. This will give you a clear understanding of the company’s reputation—both the good and the bad.
Ask for References: A reliable contractor should be able to provide you with references or showcase past projects to demonstrate their capability.
2. Verify Credentials
Make sure the company is:
Licensed: Confirm they hold the proper license for the work you need done.
Bonded and Insured: Always request a copy of their insurance to ensure coverage for liability and workers’ compensation.
Certified: Relevant certifications (e.g., IICRC, EPA, mold remediation) show they have the necessary expertise.
3. Look for Full-Service Capabilities
Choose a company that can manage the entire construciton process from start to finish. A comprehensive approach ensures better coordination, fewer delays, and smoother communication.
4. Trust Matters
Above all, hire a contractor you trust:
Transparent about costs and timelines.
Empathetic to your needs and concerns.
Consistently communicates with you throughout the project.
5. Avoid the Cheapest Option
While cost is important, don’t be swayed by the lowest bid. A cut-rate price can often mean:
Inexperienced workers or improper licensing.
Shortcuts on materials and quality.
Increased costs down the road.
Invest in a contractor who offers fair, transparent pricing and delivers high-quality work. This saves you time, stress, and money in the long run.
At ASAP Restoration, LLC, we bring over 20 years of experience, a full range of contracting services, and a reputation for trustworthiness. We’re here to ensure your pleased—every step of the way.
📞 Contact ASAP Restoration, LLC today for a consultation and experience the difference of working with a trusted, expert team!
What questions should customers think through before talking to professionals about their project?
Ensure a Smooth Restoration with ASAP Restoration, LLC!
At ASAP Restoration, LLC, we believe that the key to a successful project starts with asking the right questions. Customers who are well-prepared from the beginning experience smoother outcomes and fewer surprises along the way. Here are a few essential questions to consider before choosing your contractor:
1. What Certifications and Training Does the Company Have?
Make sure the company holds the necessary certifications for your specific project (e.g., IICRC, EPA, mold remediation, lead-based paint). Verify their credentials to ensure they meet industry standards.
2. What Is the Expected Timeline?
Understand how long your project will take from start to finish. Discuss any potential delays (weather, supply chain, etc.) and how these will be communicated to you.
3. Who Will Be My Main Point of Contact?
Will you have one dedicated point of contact throughout the project? Make sure you know who to reach out to and how often you'll receive updates.
4. What Warranties Are Provided?
Ask about warranties for both workmanship and materials. Ensure you understand what’s covered and how to handle any issues after the project is completed.
5. How Will Payment Be Processed?
Inquire about payment policies, especially if you're working with insurance. Will the contractor work directly with your insurance provider? Understand how deductibles, depreciation, and coverage limits will be handled.
6. Is the Company Properly Insured?
Verify that the company is fully licensed, bonded, and insured. Request proof of insurance to ensure you’re protected for liability and worker’s compensation.
7. What Services Are Included?
Confirm what’s included in the scope of work. Ask if the company can handle any special needs like code upgrades or specific testing. No one wants unexpected surprises!
8. What Is Their Experience?
Ask about their experience with similar projects. Request references or examples of past work to gauge their expertise and reliability.
By asking these questions, you'll be well on your way to choosing a trusted restoration professional and ensuring a smoother, more successful project.
Ready to get started?
📞 Contact ASAP Restoration, LLC today! We'll answer all your questions, provide clear communication, and guide you every step of the way!