What should the customer know about your pricing (e.g., discounts, fees)?
We charge $65 per cubic yard (our trailer holds about 16.6 cubic yards total). You only pay for the space your items take up, not by time or weight. We offer flat rate discounts for larger loads: half a trailer is $425, and a full trailer is $750. All pricing includes loading, hauling, and disposal, no hidden fees or surprise charges.
What is your typical process for working with a new customer?
We like to keep it simple and hassle-free. Most new customers send over a few photos of what they need removed. Once we see what’s involved, we provide a clear, upfront quote, no hidden fees. If the quote looks good, we schedule a pickup time that works for you. On the day of the job, we show up on time, load everything quickly, and make sure the area is left clean. Start to finish, it’s a smooth and straightforward process.
What education and/or training do you have that relates to your work?
I served in the U.S. military, and that experience taught me discipline, accountability, and how to stay mission focused no matter the job. I bring those same values into my business, showing up on time, working efficiently, and treating every project with respect. Customers can expect professionalism, clear communication, and a job done right the first time.
How did you get started doing this type of work?
After serving in the military, I knew I wanted to build something of my own that actually helped people. I started Toss Boss™ with just a trailer, a truck, and a strong work ethic. Word spread fast, and one job turned into another. I take pride in showing up on time, being upfront, and doing the job right, no shortcuts.
What types of customers have you worked with?
We’ve worked with a wide range of clients, from homeowners doing a cleanout to real estate investors prepping properties for sale. We regularly partner with realtors, contractors, and property managers who need reliable, on-time service. We’ve also helped moving companies with last-minute item removal and estate liquidators during sensitive cleanouts. Whether it’s a curbside pickup or a full property clearout, our team handles it professionally and efficiently every time.
Describe a recent project you are fond of. How long did it take?
We recently helped a homeowner in Virginia Beach who was prepping their house for sale. The garage was completely packed wall to wall with old furniture, boxes, and yard debris. We were able to sort, load, and haul everything away in about three hours. What made it memorable was how relieved and thankful the client was afterward, she said it took a huge weight off her shoulders.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure the company you hire is licensed and insured. That’s a basic level of protection for both you and them. You also want someone who shows up on time, communicates clearly, and gives you a straight answer on pricing. If they dodge questions, don’t have reviews, or seem too cheap to be true, trust your gut. Look for someone who values your time, treats your property with respect, and actually cares about doing the job right the first time.
What questions should customers think through before talking to professionals about their project?
It helps to know what kind of items you need removed, how much there is, and where it’s located (garage, curb, backyard, upstairs, etc.). Ask yourself if any of the items are oversized, heavy, or require special handling. Taking a few photos ahead of time is a big help, it makes quoting faster and more accurate. Also, think about your timeline, are you looking for same day pickup or planning ahead? The more info you can provide upfront, the smoother the process will be.
