Hire A Grandson

Serves Glendale, CA

35244

Hired 44 times

1 employee

4 years in business

$85/hour

5.0

This pro accepts payments via Cash, Google Pay, PayPal, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 10:00 am - 6:00 pm

Tues 10:00 am - 6:00 pm

Wed 10:00 am - 6:00 pm

Thurs 10:00 am - 6:00 pm

Fri 10:00 am - 6:00 pm

Sat Closed

Credentials

Background Check

Kyle Kimber
Completed on 3/24/2023

Introduction

I have 21 years of IT and teaching experience. My passion is helping people use technology in a way which is enriching and stress-free. I can fix any computer (Mac or PC). If it plugs into the wall, I'm your person! I offer everything from lessons to data recovery to custom PC builds!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

This list is relavent to private clients for non-business related IT issues. Business rates are different. Please inquire within. Here is a list of my rates: IT coaching: $96/hr Personal IT: $96/hr Business IT: $115/hr Travel: $65 Data Recovery Starting at $300. Hardware diagnostics and Repair: $200 + Parts PC Build: 12% of total component cost. Starting at $200. *

What is your typical process for working with a new customer?

I always try get as much information as possible before performing the work. This minimizes wasting time. It's important for me to listen and understand issue before I can make a best effort to resolve it. I have a lot of repeat clients because a lot of IT is a team effort and, believe it or not, people want to understand why their technology isn't working for them. I love to educate clients on how to effectively and safely use their technology.

What education and/or training do you have that relates to your work?

I have 21 years of IT experience in every aspect of computings. I've been a nerd my whole life :)

How did you get started doing this type of work?

I've always loved technology. I started at a young age when my parents bought me and my brother our first computer. It was a Gateway running Windows 95!

What types of customers have you worked with?

I've worked with every type of customer from basic to advanced. My main clientele is over 65. I believe that the 65+ community is not catered towards in the Tech world, so I started this business to help them out! Also, I have the patience of a saint which comes in handy when you have to explain where the taskbar is for the hundredth time.

What advice would you give a customer looking to hire a provider in your area of work?

Get someone who has a track record of trust. Your personal data is important and you need someone who works with integrity. Someone who is transparent with pricing.