Friendly IT Pros

Serves Lakewood, CA

35244

Hired 5 times

1 employee

Not yet available

$95/hour

5.0

This pro accepts payments via Apple Pay, Cash, and Credit card.

Next Service

Hours

Sun 9:00 am - 5:00 pm

Mon 7:00 am - 5:00 pm

Tues 7:00 am - 5:00 pm

Wed 7:00 am - 5:00 pm

Thurs 7:00 am - 5:00 pm

Fri 7:00 am - 5:00 pm

Sat 9:00 am - 5:00 pm

Credentials

Background Check

Mendel Kurland
Completed on 7/2/2025

Introduction

Need reliable IT help for your home or small business? We offer expert tech support, device setup, troubleshooting, and network solutions. Whether you're dealing with a slow computer, Wi‑Fi issues, or setting up a new office, we make tech work the way it should.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer transparent, flat-rate pricing for most services. Each visit includes up to 60 minutes of expert support, with additional time billed at our standard hourly rate. No surprise fees, no upselling—just dependable help when you need it.

What is your typical process for working with a new customer?

We start by listening. After a quick intake call or online booking, we assess your needs, answer any questions, and schedule a time that works for you. During the visit, we explain what we’re doing step-by-step so you feel confident and in control. Follow-up support is always available.

What education and/or training do you have that relates to your work?

Our team has over 20 years of hands-on experience in residential and small business IT support. We combine technical know-how with a calm, people-first approach.

How did you get started doing this type of work?

It started by helping friends and family—and realizing how many people just wanted honest, clear help with their tech. That turned into a business built on trust, service, and showing up when it counts.

What types of customers have you worked with?

We support households, retirees, small business owners, professionals working from home, and families juggling everything from Wi-Fi issues to smart home upgrades. Whether you're tech-savvy or tech-shy, we meet you where you are.

What advice would you give a customer looking to hire a provider in your area of work?

Look for a provider who listens, explains things in plain English, and treats your home or office with care. Great IT support isn’t just about fixing issues—it’s about preventing them and making your tech feel stress-free.

What questions should customers think through before talking to professionals about their project?

Consider what’s been frustrating you—slow computer, Wi-Fi dead zones, setup confusion—and what “working perfectly” would look like. Even a simple list of problems or goals helps us help you faster.