Laguna Network Services

Serves Mission Viejo, CA

35244

Hired 59 times

2 employees

20 years in business

$100/service call

4.9

This pro accepts payments via Cash, Credit card, PayPal, Venmo, and Zelle.

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Credentials

Background Check

Rodney Elliott 
Completed on 1/13/2025 

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Introduction

Laguna Network Services has been helping their customers for over 25 years with their Network, Software, and IT needs.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We typically charge a minimum onsite fee which includes the first hour of service. Extra hours are billed at a reduced rate.

What is your typical process for working with a new customer?

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We provide onsite service, if the customer is looking for ongoing support, I would start with an evaluation of their current IT environment and provide solutions to meet their IT goals.

What education and/or training do you have that relates to your work?

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A+ tech certified and have service authorizations for HP, IBM, Compaq, Okidata, and Epson products. Novell and Microsoft network certifications.

How did you get started doing this type of work?

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Took an IT job while in college and they sent me for service training for all major computer/printer brands. After college I continued to work for the same company, and they sent me for Novell and Microsoft Network training and certification.

What types of customers have you worked with?

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I have worked with public and private companies of all sizes over the past 20 years.

What advice would you give a customer looking to hire a provider in your area of work?

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Look for someone is dependable.

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