Computer Coach

Serves Novato, CA

35244

Hired 12 times

1 employee

8 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Next Service

Hours

Sun Closed
Mon 11:00 am - 5:00 pm
Tues 9:00 am - 3:00 pm
Wed 9:00 am - 5:00 pm
Thurs 12:00 pm - 5:00 pm
Fri 1:00 pm - 4:00 pm
Sat Closed

Credentials

Background Check

James Gray 
Completed on 7/13/2021 

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Introduction

Jim Gray, Computer Coach, is a locally owned and operated company that values honesty and integrity in all aspects of our business. I provide computer support and coaching for individuals and small businesses in Sonoma and Marin Counties. I have over 35 years of professional experience in technology, dealing with computer support, applications, PCs, MACs, iPhones, Android phones, tablets, and networks, I do both remote support and onsite visits. Please contact me to arrange for me to assist you now. Help is on the way!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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My hourly rate is $75/hr with a minimum charge of $75 for local in person visits. My hourly rate for remote sessions is $75/hr with a minimum charge of $20.

What is your typical process for working with a new customer?

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I communicate with the new customer to see what help they need, gather their contact info, schedule an in-person or remote session, and send an invoice after my work is complete.

What education and/or training do you have that relates to your work?

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I was a software engineer for 15 years, and electronic design engineer for 10 years, and I have been doing Computer Support/Coaching for 5 years.

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