DAJ Media

Serves Brunswick, GA

35244

Hired 30 times

1 employee

24 years in business

$60

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 10:00 am - 6:00 pm

Tues 10:00 am - 6:00 pm

Wed 10:00 am - 6:00 pm

Thurs 10:00 am - 6:00 pm

Fri 10:00 am - 6:00 pm

Sat Closed

Credentials

Background Check

Daniel Johnson
Completed on 3/6/2023

Introduction

I offer very personalized and fast IT support, Wi-Fi or wired network services and take great pride in following through to job completion. I saw too many local companies taking advantage of people that just need help and making them wait for extremely long times for repairs; meanwhile, they were overcharging or being dishonest or giving faulty diagnosis. It is my goal to change this and put the personal of PC back in personal computing by carefully handling your specific needs. I offer commercial IT Support for small and medium size businesses and Residential IT Support Solutions with remote and onsite options that you can trust to keep you safe at a fair price. Networking is my passion and I love working on computers, problem solving and the interaction with my customers. I connect with my customers personally and offer one on one support or training for computer and technology needs. This allows me to get to know them and their needs and truly understand exactly what they want. I specialize in newer wireless technologies and Internet communications. I offer professional IT support for business or residential services with fair and competitive pricing. Call today for a free quote and find top rated IT support and one of the best computer techs in the Brunswick, St Simons, Sea Island, Darien and Glynn county area. I occasionally work in Camden county and north of Brunswick up to Richmond Hill and the areas between. A Comprehensive list of IT Solutions for Your Business or Home is shown below: COMPUTER TECH SERVICES - LOCAL COMPUTER REPAIR Virus Removal specialist Networking – home office / business network support Computer repair services Cloud backup solutions Data recovery - Data backup Discount Antivirus Protection - Internet Security Software Remote computer support Authorized Carbonite Reseller Windows PC repair / Mac repair IT Consulting IT Business Solutions Personal Computer Training Internet Security Password Recovery Account Lockout COMPUTER SERVICES - LOCAL IT SUPPORT Business card design Website design Custom logos Facebook website design and backlinking Software support Wi-Fi or Wireless Network Support Network upgrades and installation Modem installation Router installation Wireless network optimization WIFI signal improvement Laptop & Desktop component replacement Computer diagnostic Email setup and email support Password reset assistance

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Onsite visits start at $60.00 minimum-$125/hour depending on the issue or if after hours or emergency support is required. Drop off pricing for RAM upgrades, basic cleanup, hard drive replacement, virus removal or operating system install/repairs range from $60 - $140 in most cases. Parts not included*** Discount pricing on Antivirus and Malware Security Protection and Microsoft Office Products, Antivirus installation, Carbonite, - $20 installation fee + cost of software package (numerous discount options available) For business contract support, individual support needs will be addressed after evaluation of support level needed.

What is your typical process for working with a new customer?

I usually call to get additional project details and schedule and onsite visit to analyze the best solution in person. I urge my clients to please ************************************************************************************ I'm very patient and will listen to your needs and you can rest assured that I will take good care of you. I offer the best cost effective solutions and several options when purchasing new products to make sure we find the right one to fit your needs.

What education and/or training do you have that relates to your work?

Yes - Its a must for this industry, because everything is constantly evolving. You can search for and view my profile, training and resume on LinkedIn

How did you get started doing this type of work?

I've been working on computer since I was 5 years old. My primary job in the Navy was as an electronics technician and was an IT Administration onboard the USS West Virginia sub in Kings Bay, GA. After leaving the military, I attended college in Atlanta, GA getting my Assoc and Bachelor degrees in IT specializing in Networking and server administration including computer repair/troubleshooting. Upon graduation, I worked for multiple corporate IT companies in the Atlanta Area. About 4 years ago I returned to the St Simons Island / Brunswick and started offering local IT support. My business has grown primarily by word of mouth referrals and I have over 500 personal and professional clients in the area. I still do contract work in Atlanta and other locations and remote support anywhere in the U.S.

What types of customers have you worked with?

Businesses or personal clients that need help with any of the following services: Modem/Router installation/activation, Virus/Malware removal, PC Tune-up, hard drive or power supply replacement, RAM upgrades, software installation, New computer setup, recovery disk creation, Email setup/configuration, laptop screen replacement, Data backup, wireless router/network installation upgrades, Bluetooth phone configuration in vehicle, tablet/smart phone setup and email configurations, server support and maintenance, audio home theater SONOS setup/configuration and website design/logo design, Security camera installation, wiring and DVR or NVR setup, ring doorbell, ring floodlight cameras, nest cameras and canary cameras.

Describe a recent project you are fond of. How long did it take?

I love home or business Wi-Fi projects and security camera projects. Most are completed in less than a week and some within a day or two after the equipment arrives.

What advice would you give a customer looking to hire a provider in your area of work?

Feel free to shop around and compare. Don't get pressured into a quick sale or misled.

What questions should customers think through before talking to professionals about their project?

IT and computer issues require patience and experience, but the more you invest time in learning - the better equipped you are to handle issues as they arise. Clicking quickly on something 10 times will not help it go faster - you will only make it worse and take longer to process your request. Please be patient with your devices and tech. Sometime a simple restart helps.