Solid Solutions by Fred

Serves Decatur, GA

35244

Hired 336 times

2 employees

21 years in business

$65

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Fredrick Sumbry 
Completed on 3/6/2020 

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Introduction

I've been working in computers for 20+ years now, and I'm honest with the scope of work that I can do or can't do for you. I also sell refurbished laptops, computers, and printers when available. I offer remote services if you need it. Before doing any repairs, I will send you how much the parts are or what to purchase. Looking forward to your business.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Most parts need to be ordered and fast turn around not always likely.

What is your typical process for working with a new customer?

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Finding out if they are any known issues which could have led to contacting Thumbtack.

What education and/or training do you have that relates to your work?

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I have a Master’s in Information Technology

How did you get started doing this type of work?

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I been working on computers since high school.

What types of customers have you worked with?

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Everyone

What advice would you give a customer looking to hire a provider in your area of work?

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Just make sure they are honest with the work that they can and cannot do.

What questions should customers think through before talking to professionals about their project?

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Only select a few techs at one time, because it charges all of us if you select us.

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