Intelligent Data Recovery

Serves Louisville, KY

35244

Hired 3 times

4 employees

19 years in business

Not yet available

4.8

Ask this pro about their preferred payment method.

Next Service

Hours

Sun Closed

Mon 10:00 am - 6:00 pm

Tues 10:00 am - 6:00 pm

Wed 10:00 am - 6:00 pm

Thurs 10:00 am - 6:00 pm

Fri 10:00 am - 6:00 pm

Sat Closed

Credentials

Background Check

Andrew Cobb
Completed on 7/7/2021

Introduction

With over a decade of experience, we are the regions smartest, most efficient data recovery service provider. We've recovered data from fires, floods and airplane crashes. We only do data recovery, which gives you focused expertise and the best value in data recovery services. We treat your data like our own. We love recovering data for our customers. We know your data is important and we treat it like our own. Bring in your damaged device for a free diagnosis.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our prices start at $99, depending on the size, nature of damage and complexity of the recovery. We offer free diagnosis of your damaged device so you know what the costs will be upfront

What is your typical process for working with a new customer?

1. You drop your damaged hard drive or media by our office for a free quote. 2. You give us approval if you want to move forward 3. We recover your data and either copy it onto a device you provide or we provide one for a small fee

What education and/or training do you have that relates to your work?

In addition to our experience recovering hundreds of hard drives, our experts are certified in digital forensics and the discovery of electronically stored information, which guarantees you are getting the best service.

How did you get started doing this type of work?

While I was teaching at the University of Louisville, I recognized the need for a data recovery service that wouldn't break the bank. So I started my company and we've performed hundreds of data recoveries!

What types of customers have you worked with?

We work with individuals, IT firms and large corporations to recover anything from family photos to business-critical data from RAID systems.

Describe a recent project you are fond of. How long did it take?

Two projects come to mind: We recently recovered a business-critical RAID for a company. The IT person and owner were beyond grateful. In another project, a grandmother sent us a thumbdrive where she had the only copy of her grand daughter's wedding. We were able to recover every single phot0. She was elated! These kinds of projects are why we do what we do!

What advice would you give a customer looking to hire a provider in your area of work?

Make sure anyone you hire has had plenty of experience. Improper data recovery can result in data lost forever. So when a hard drive or device is not accessible, turning it off and not using it immediately dramatically improves the chances of a successful recovery.

What questions should customers think through before talking to professionals about their project?

Let us know what happened to your damaged device before it became inaccessible. Was it dropped? Was there a power surge?