Pure Tech Solutions LLC

Serves Saint Louis Park, MN

35244

Hired 335 times

1 employee

12 years in business

$65

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.

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Credentials

Background Check

Michael Du Pree
Completed on 2/24/2022

Introduction

We offer to Pick-up and Drop off PC's for our Residential Clients and stand by our services by contacting our clients to follow up on their satisfaction of our work. We offer our Business clients Managed Service Plans to compliment their individual business needs. We enjoy connecting with our clients, meeting their needs, getting to know them as more than clients. Building a trusting working relationship that will last.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our prices match our superior service and we offer competitive pricing.

What is your typical process for working with a new customer?

During our initial contact with our new client we listen to their needs, assess their needs, offer solutions in a timely, cost affective manner.

What types of customers have you worked with?

We offer professional IT consulting and support services to small businesses, non-profit organizations and residential clients in the St Paul | Minneapolis and the surrounding metro areas.

Describe a recent project you are fond of. How long did it take?

Recently we reconfigured a network for one of our Small Business clients including info structure, rebuild/replaced their network server, fire wall and added network storage. They also signed a continuing service agreement. Completion took 1 weeks time.

What advice would you give a customer looking to hire a provider in your area of work?

Don't be afraid to ask questions on why they need to do a specific procedure on your computer. Search them out, read their reviews. Know what your specific needs and expectations are.

What questions should customers think through before talking to professionals about their project?

Know what your specific needs and expectations are. Have a reasonable time frame in mind for them do work for you. Know what types of specifications you have. IE. network setting and configurations etc.