TC Security Systems

Serves Las Cruces, NM

35244

Hired 7 times

4 employees

10 years in business

$50

5.0

This pro accepts payments via Apple Pay, Cash, Credit card, and Zelle.

Next Service

Hours

Sun 10:00 am - 2:00 pm

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat 10:00 am - 3:00 pm

Credentials

Background Check

Francisco Cepeda
Completed on 3/1/2025

Introduction

Our company specializes in providing comprehensive security and technology solutions for both residential and commercial clients. We offer expert installation and maintenance services for security camera systems, alarm systems, and access control systems and audio and video home theater systems. ensuring the safety and security of your property. Additionally, we provide low voltage and pre-wiring services for homes and businesses, ensuring a reliable infrastructure for your technology needs. We also offer IT support, including hardware and software troubleshooting, CAT 6 cable runs, terminations, and certifications, delivering top-tier network solutions. Our expertise extends to smart home automation, where we help clients integrate and control their home technologies seamlessly, providing convenience, efficiency, and peace of mind. With a commitment to excellence and customer satisfaction, we tailor our services to meet the unique needs of every client, ensuring the highest quality in both security and IT services. TC Security System is determine to deliver the highest quality on equipment, products and installations 100% guaranteed. - We take pride on our work -

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

1. Transparent and Competitive Rates We offer fair, up-front pricing on all our products and services, including security cameras, alarm systems, smart home installations, Access control, CAT6 cabling, Home theater and IT support. You'll receive a detailed quote before we begin any work—no hidden fees or surprises. 2. Custom Quotes for Every Job Each home or business has different needs. Whether it’s a single camera setup or a full smart home integration, we provide personalized estimates based on the size, layout, and complexity of your project. 3. Package Deals & Volume Discounts We offer bundled packages for multiple systems (e.g., camera + alarm + smart locks), as well as volume discounts for large properties or multi-unit installations. Ask us about current deals! 4. Free On-Site Consultations We provide complimentary consultations to evaluate your needs and recommend the best solutions for your space and budget. 5. Payment Options & Financing We accept all major payment methods and offer flexible financing or installment plans for larger projects. Just let us know what works best for you. 6. Service and Maintenance Plans Optional service plans are available for ongoing maintenance, system updates, and priority support at discounted rates.

What is your typical process for working with a new customer?

1. Initial Consultation We begin by understanding your needs and goals. This may include: - Security (alarms, access control, cameras) - IT networking & support - Video/audio systems or home theater - Prewire for new construction/remodel - We may schedule a walkthrough to assess the property and gather key details. 2. Site Survey & Assessment Our technicians will: - Inspect your space - Identify best equipment placement - Plan wiring runs (CAT6, coax, speaker wire, etc.) - Assess Wi-Fi/network strength and coverage 3. Customized Proposal We provide a clear proposal that includes: - Recommended equipment (brands/models) - Scope of work and labor details - Estimated timeline - Cost breakdown (equipment + installation) - Optional add-ons or future-proofing recommendations 4. Installation & Configuration Once approved, we begin work: - Run necessary cabling (Ethernet, HDMI, etc.) - Install hardware: cameras, sensors, access panels, racks - Configure networks and devices - Set up mobile access, alerts, and integrations - Train you on using your system 5. Final Walkthrough - We test all systems thoroughly - Demonstrate how to use each part (app, keypad, remote access) - Answer any questions 6. Support & Maintenance We offer optional service plans for: - Ongoing technical support - System maintenance & checkups - Firmware & software updates - Priority troubleshooting

What questions should customers think through before talking to professionals about their project?

Simple Questions to Think About Before Meeting Your IT/Tech Installer 1. What do you need done? - Are you installing security cameras, alarms, or access control (like keypads or keycards)? - Do you want internet or Wi-Fi set up or improved? - Do you need TVs, speakers, or smart home systems prewired while walls are open? 2. What features are important to you? - Do you want to view cameras on your phone? - Should doors unlock with a phone, keycard, or code? - Do you want to record video, or just watch live? - Should speakers play in multiple rooms? 3. What do you already have? - Do you already have internet service or equipment (like a modem or router)? - Are there any wires already run in the house/building? - Is this for a new build, remodel, or upgrade? 4. How many things need to be connected? How many: - Cameras do you want? - TVs to mount? - Rooms for speakers or internet? - Doors/gates for access control? 5. Where do you want everything? Do you have a spot for: - A central hub or tech closet? - Power outlets near cameras or TVs? - Internet gear like router/switches? 6. What’s your timeline and budget? - When do you want the work done? - Do you have a budget range in mind? - Do you want this done all at once or in phases? - What kind of help do you need? - Do you want us to install and leave, or also help with: - System setup & training? - Ongoing support or monitoring?