Grok Computer - Help and IT Training services

Serves Upper West Side, NY

35244

Hired 25 times

1 employee

2 years in business

Not yet available

4.8

This pro accepts payments via Cash, Check, Credit card, Google Pay, and PayPal.

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Credentials

Background Check

Alexandru Cotarlan Nistor
Completed on 11/3/2023

Introduction

I have more than 20 years experience working in IT . My focus is quality. I never cut corners and will try to make you comfortable by explaining you what actions need to be taken when new a concept is being taught or a new service is being provided. Occasionally I may offer credits towards other services which you will know about once you pay in full for the services I provided to you. Printer related services: I can only cover Software installations/Setup (PC or Mac and ), Printer Setup including connectivity connectivity ( Wifi/USB) and in some cases paper jam issues. I do not cover mechanical and electrical issues Network Services: I currently cover remotely and only Personal (non business) issues in the following areas: - Parental Control Setup and Training - Wifi Network Setup Virus Removal Services: I will charge a $200 flat fee for the first device if you are within 10 miles radius and $30 for any additional device given it can be resolved within 30min time. Limitation of Liability The Service Provider shall not be liable for any indirect, incidental, or consequential damages arising from the Services, including but not limited to loss of data, business interruption, or system failure. The maximum liability of the Service Provider for any claim arising under this Agreement is limited to the total amount paid by the Client under this Agreement. The Service Provider will not be liable for any failures, malfunctions, or other issues related to third-party products (such as printers, antivirus software, or other hardware and software provided by vendors). A $50 deposit is required for any appointment (payable by credit card) Once time is confirmed you can cancel with at least 24 hours prior the appointment time for in-office appointments or 3hrs for other appointments, else you are responsible for a cancellation fee of $50 Please select/contact me only if you use your real name or business name ( if verifiable) I am available on site around NYC in The Bronx, Manhattan , Queens, Westchester and Rockland counties and remotely if needed for follow-up.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Prices will be adjusted on or after 1st of January according with the market. Early students may benefit from more discounts in the future

What is your typical process for working with a new customer?

Asses the level of competence and provide recommendation for subject areas in a specific field of study

What education and/or training do you have that relates to your work?

20+ Years experience in IT

How did you get started doing this type of work?

Taught neighbours while in College as well as my parents and other relatives

What types of customers have you worked with?

All ages

What advice would you give a customer looking to hire a provider in your area of work?

A customer should chose whatever provider is comfortable with Please select if I am in a reasonable travel distance ( less than 30 miles) so that you do not incur a significant travel charge. You will also be paying for parking if parking is not freely available in your area or at discretion of provider > 30 miles no travel to customer 20-30 miles $100 10-20 miles $75 5-10 miles $50 0-5 miles $20

What questions should customers think through before talking to professionals about their project?

A good idea should be kept secret until one gains ability to implement it effectively