Data Recovery Cincinnati LLC

Serves Cincinnati, OH

35244

Hired 9 times

2 employees

29 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Curtis Carr
Completed on 6/24/2020

Introduction

Since 1996, Data Recovery Cincinnati LLC has specialized in data recovery for hard drives, RAID rebuilding, and external hard drives along with laptop and desktop recovery. We are local to Cincinnati and can meet you face to face at your organization if needed. Typical clients include: local schools, hospitals, law enforcement to state and federal government. We enjoy helping customers in their time of need and can come to their business location if needed. Most importantly we understand how important it is to recover the vital pictures or business information you have lost.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Pricing for data recovery is based on a few pieces if information. 1. the storage capacity of the hard drive or drives. 2. what is exactly wrong with the drive? We will try to determine as much as possible over the phone so we can get you the most accurate quote possible.

What is your typical process for working with a new customer?

Initial phone conversation to fully understand the situation. Not all data recovery processes are the same. 2nd, we perform a free diagnostic to make sure what we try and understand over the phone is truly the case. 3rd, we will email you an invoice and report outlining what needs to be done in terms of data recovery. Lastly, you the customer then decide if you want to proceed with the data recovery.

What education and/or training do you have that relates to your work?

Data Recovery Cincinnati LLC has the latest technology and know how to make sure your valuable information is retrieved.

How did you get started doing this type of work?

We are a veteran owned business and after separating from active duty Navy started in the data recovery business.

What types of customers have you worked with?

Local hospitals, public schools and universities, law enforcement (local, federal), U.S. military, gov't contractors, federal agencies.

What advice would you give a customer looking to hire a provider in your area of work?

Learn to ask the right questions. There are a lot of data recovery providers but only a small percentage are actually local to the Cincinnati area. Also, make sure you are not locked into a fee even if the data is not recoverable. This may not be something stated up front by certain businesses. Be sure to ask.

What questions should customers think through before talking to professionals about their project?

Call and ask questions over the phone. We are happy to give out advice...even if you don't choose us as a service provider.