ByteMenders

Serves Hendersonville, TN

35244

Hired 1 time

1 employee

2 years in business

Not yet available

5.0

This pro accepts payments via Cash, Google Pay, Samsung Pay, Venmo, and Zelle.

Next Service

Hours

Sun 5:00 pm - 10:00 pm

Mon 5:00 pm - 10:00 pm

Tues 5:00 pm - 10:00 pm

Wed 5:00 pm - 10:00 pm

Thurs 5:00 pm - 10:00 pm

Fri 5:00 pm - 10:00 pm

Sat 5:00 pm - 10:00 pm

Credentials

Background Check

Scott Eckerman
Completed on 9/4/2024

Introduction

Welcome to ByteMenders, where your tech troubles meet their match! At ByteMenders, we specialize in breathing new life into your gadgets with precision and speed. From malfunctioning laptops to glitchy smartphones, our expert technicians tackle every issue with cutting-edge solutions and unparalleled expertise. Trust us to turn your tech headaches into smooth, seamless experiences. Your devices deserve the best—choose ByteMenders and watch them perform like new again!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I normally charge a $50 diagnostic fee and then parts and labor. I always discussed before doing any work to make sure that the price is fair with them.

What is your typical process for working with a new customer?

I am happy to have a conversation about what is going on and set up a booking to assist them. we will go over cost after I have diagnosed the issue.

What education and/or training do you have that relates to your work?

I have 9+ years of IT experience and helpdesk, administration, networking, hardware and software support, etc...

How did you get started doing this type of work?

I have worked on computers my entire life, ever since I was a kid I was breaking stuff and putting it back together before my family found out so I wouldn't get in trouble. I just ended up making a career out of it.

What types of customers have you worked with?

all types, from people who are advanced in IT, to people who have never seen a computer before.As long as I understand what's going on, I can teach someone else how to fix it.

Describe a recent project you are fond of. How long did it take?

complete hardware replacement of my current employers corporate office.

What advice would you give a customer looking to hire a provider in your area of work?

make sure you have a conversation with them and ask questions that you want to know before getting in touch with them. make sure they're experience is relevant to what you are looking for.

What questions should customers think through before talking to professionals about their project?

Distance from you, price of the labor and parts together, expertise in the field, and speed of fixture.