Action Link Wireless

Serves Salt Lake City, UT

35244

Hired 57 times

4 employees

33 years in business

$50

4.7

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, and Venmo.

Next Service

Hours

Sun Closed

Mon 10:00 am - 7:00 pm

Tues 10:00 am - 7:00 pm

Wed 10:00 am - 7:00 pm

Thurs 10:00 am - 7:00 pm

Fri 10:00 am - 7:00 pm

Sat 10:00 am - 4:00 pm

Credentials

Background Check

Charlie Mccurdy
Completed on 9/7/2023

Introduction

Action Link Wireless is your link to all things wireless. We specialize in cell phone repair, unlocking, and flashing. If you have a broken phone and can't afford a new one, bring it to the cell phone doctors Action Link Wireless. During these troubling crazy times we are still working hard at getting your devices up and running quickly and properly. We are open and are taking all precautions to make sure our location is clean and safe. We can also get your favorite phone to work with whatever carrier you want! Trust a business that has been around for 27 years, and will be here for a long time to come!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

All depends on the device and what needs to be done.

What is your typical process for working with a new customer?

We will get all information in regards to the device we are working on & the customers information. Give the customer a free diagnostic & will provide them with an estimated time frame & price to get their device repaired.

What education and/or training do you have that relates to your work?

Technology school, over 23 years of cell phone repair experience, monthly training on new devices and new technology.

How did you get started doing this type of work?

Current owner started working on cell phones & tablets during college. Action Link Wireless was originally the warranty center for all cell phone makers until manufacturers took it back into their own locations.

What types of customers have you worked with?

We have worked with all types of customers from a Mom who has a broken screen to business's that bring us 50 devices to fix at one time.

Describe a recent project you are fond of. How long did it take?

Something that only we do here in the Utah / Mountain States area is micro soldering. Recently we were able to replace a processor chip to get past the lg "black screen of death" issues that a lot of LG devices are having.

What advice would you give a customer looking to hire a provider in your area of work?

When looking for a repair tech don't look at just the price. Look at total years of experience & referrals. We are referred by all local cell phone shops & other repair facilities.

What questions should customers think through before talking to professionals about their project?

Time frame, is it worth the repair or is it better to buy a new one, will my memory & information still be on the device after the repair?.....