What should the customer know about your pricing (e.g., discounts, fees)?
That all payments are to be made at drop off. For board and train prices please contact us, for they are tailored to each dog that we work with. We also do private lessons, and the pricing for the lessons are also tailored to the dog + travel fees. For boarding, the fee is $40 a day and day care services are $35 for the day. If you would like basic grooming services like a bath, cleaning ears, and cutting nails, that is an additional $10. We take dogs of all ages and sizes, but puppies will receive a higher rate due to the higher level of care they require (Like upkeeping the housebreaking). Discounts are only given to multi-dog clients and dogs that are with a rescue (this means the dog does not have an owner and is with a foster).
What is your typical process for working with a new customer?
When we work with a new customer, the initial talk is over the phone to receive as much information about the dog as possible and then it is typically followed by a consult/evaluation in the home (if possible) to meet with the dog and see the behaviors in person if the dog requires behavioral modification.
What education and/or training do you have that relates to your work?
SPECTER K9 have years of dog training experience under their belt and have worked with a wide variety of dogs. They follow Foundation Style Training methods that were developed by Michael D'Abruzzo.
How did you get started doing this type of work?
Danyelle started working at a local pet store as a dog trainer in the Bronx until she realized she needed to expand her knowledge of training in order to help dogs that weren't the "easy ones". She always had a passion for animals and has a bachelor's of science degree in Zoology.
Jerry always had a passion for animals and started getting serious about training when Danyelle started to work with their dog at home.
What types of customers have you worked with?
All kinds of customers, from various backgrounds. We also help rescue dogs that need training in order to help them get a home.
Describe a recent project you are fond of. How long did it take?
Our most recent project that we are fond of was our work with a dog named Oso. His background was truly one of abuse and neglect, which led him to have human aggression. We had worked with him for 6 weeks and his dedicated fosters are continuing that work for the true test of how much Oso can be turned around. We meet with Oso not that long ago to see how he has been progressing and plan on meeting with them again for some follow up handling lessons while in a public space.
What advice would you give a customer looking to hire a provider in your area of work?
My biggest advice is DO YOUR RESEARCH. We are balanced trainers that do use starmarks, prong collars, and e-collars, but we teach your dog FAIRLY on these tools. We do not yank and crank on collars, nor do we blast the dog on the e-collar in order for the dog to comply. We SHOW them what is expected of them and do so at a pace that is tailored to their needs. Not every dog has the same drive and motivation to do work. Not every dog opens up right away and needs time to bond with a person before wanting to perform for them. A dog is not a robot, don't expect them to be one once you decide to do training with them. Training actually never stops, so be prepared to uphold the training for the best version of your dog, or else you'll have wasted your time and money. Do not buy into the 3-week off leash programs, rarely a green dog (with no prior training) can reliably be off-leash in 3 weeks in a way that is fair to the dog. We have only had one dog that had a 3-week off-leash program and he was already trained with all commands on-leash.
What questions should customers think through before talking to professionals about their project?
The questions you should think about is what do you want from your dog, how much work are you willing to put into your dog (because like I said, dog training never really ends), and then are you willing to pay the price for that service? It takes a lot of work and repetition to train a dog, so if you do private lessons, though it may be cheaper, the work will fall on you. If you do a board and train program, that will be more expensive, but the dog will already understand the commands and how they are applied in different situations when they come home and it will be up to you, as the owner, to upkeep this training. With us, you will have lifetime support for the dog.