Dog Pro Services

Serves Mint Hill, NC

35244

Hired 116 times

4 employees

21 years in business

$125

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

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Credentials

Background Check

Will Carmack
Completed on 4/28/2021

Introduction

My dog training and grooming shop is located in Gastonia NC. I have Dog Training and enrichment building where you can bring your dog for agility training, one-on-one personal training, group training or to host dog birthday parties. I am a graduate of the Animal Behavior College (and a current mentor for future dog training students from the college). for dog training and a graduate of the New York School of Dog Grooming. My career began over 30 years ago with dog training and 15 years ago with grooming. I LOVE dogs and have a passion in my profession. My staff and I strive for the best results possible in every situation. Being an owner operator of my own company means I get to enjoy every aspect of customer interaction. Exceeding my customers expectations is crucial to my business development. My prices are fair and very affordable. My methods are simple and easy to follow. My goal is to help owners bridge the communication gap with their dogs and make training fun! My shop offers, “after hours” grooming till 8pm. All grooming is by appointment only. I typically only work on one dog at a time. My boarding rates are very affordable! We charge $35 a night. I only have room for 8-10 boarding dogs at a time. They are kenneled, not crated! Working with dogs is relaxing to me. I get a lot of satisfaction when the dog owner see their pet after I'm done grooming. With dog training...,I like to see the owners begin to enjoy their dogs again. Training is easy to do, once I show owners how.

Q&A

What is your typical process for working with a new customer?

For grooming, I like to know about previous grooming information. Did the dog behave for the groomer? Was the customer satisfied with the groom? Did the previous groomer produced the desired outcome groom as discussed beforehand with the owner? As far as for training, I like to assess the dog in a natural environment and listen to the customer to find out what they are looking to change. With the client input, together we come up with a training schedule that addresses clients concerns.

What education and/or training do you have that relates to your work?

I am a graduate of the New York School of Dog Grooming as well as a graduate of the Animal Behavior College. Ive worked with dogs for over 25 years.

How did you get started doing this type of work?

My mother introduced me to the love of dogs. She inspired me to learn all that I could. I volunteered at my local SPCA for awhile and just couldnt get enough of the interactions between man and canine. I purchased an existing pet shop over a decade ago and fulfilled my dream of becoming a dog groomer.

Describe a recent project you are fond of. How long did it take?

Opening my shop was a big challenge. It was challenging in the sense of, I worked full time, travel dog trained all the while spending each night at my shop getting it ready for opening day. It was an exhausting 3 month process. A labor of love. I am very proud.

What advice would you give a customer looking to hire a provider in your area of work?

Ask if the groomer or trainer has any formal training or certifications from a reputable school.