Pawsatively Golden Pet Care, LLC

Serves Wilmington, NC

35244

Hired 10 times

7 employees

3 years in business

Not yet available

4.7

This pro accepts payments via Cash, Credit card, PayPal, Stripe, Venmo, and Zelle.

Next Service

Credentials

Background Check

Crystal Chambers
Completed on 4/5/2023

Introduction

**Welcome to Pawsatively Golden Pet Care, LLC – Your Trusted Pet Care Partner in Wilmington and Beyond** At Pawsatively Golden Pet Care, we are not just professionals; we are your partners in pet care. Based in Wilmington, we serve a broad area including Wrightsville Beach, Carolina Beach, Kure Beach, Leland, Burgaw, Southport, Oak Island, and Hampstead, NC. As the only PSI Certified Professional Pet Sitters (CPPS®) in our region, we bring a level of expertise and dedication that sets us apart. **Why Choose a Certified Professional Pet Sitter (CPPS®)?** Our CPPS® designation, awarded by Pet Sitters International, is more than just a certification. It’s a commitment to the highest standards in pet care, covering crucial aspects such as pet health, nutrition, behavior, safety, and emergency response. This comprehensive training ensures that every pet under our care receives knowledgeable, compassionate, and specialized attention. **Our Services: Tailored to Your Pet’s Needs** We offer a full spectrum of pet care services without hidden fees for essential tasks like medication administration, light housekeeping, or mail collection. Whether you need dog walking, overnight stays, or even mobile grooming, our services are customizable to suit your pet’s unique requirements. For the safety-conscious, we provide private walks and GPS tracking for at-risk dogs, ensuring peace of mind for you and security for your pets. **Experience and Qualifications** Beyond our CPPS® status, our commitment to excellence is reflected in our licensing, private insurance, and bonding. Our team undergoes rigorous background checks, with continuous training in pet safety, first aid, and CPR. We regularly take continuing education courses several times a year, adding certifications in specific specialties such as senior pet care, nutrition, and emergency pet response to our repertoire. I personally hold specialized certificates in animal behavior from prestigious institutions and am pursuing further education in Integrative Psychology with a focus on animal behavior. **Why We Are Different** At Pawsatively Golden Pet Care, caring for animals is not just a business, it’s a passion. We offer monthly specials and flexible pricing models to cater to both regular clients and those needing occasional services. We are dedicated to earning your trust through exceptional pet care and a deep love for the animals we serve. **Connect With Us** We invite you to explore the breadth of our services and the depth of our commitment. Visit our website to learn more about how we can assist you in providing the best care for your pets. Sign up for our newsletter to stay updated on special promotions and essential pet care tips. For more details or to schedule a service, please visit our website or contact us directly. Let us show you why Pawsatively Golden Pet Care is the gold standard in pet care services. Crystal, Owner/Operator Pawsatively Golden Pet Care, LLC **Reviews Available**: We encourage you to check our consolidated reviews from various platforms, including Thumbtack and Google, to see why our clients trust us with their beloved pets.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Normal pricing without specials: 30-minute drop-ins for $28 ($25 member rate) 60-minute drop-ins for $38 ($35 member rate) Overnight Pet Care for $95 ($85 member rate)

What is your typical process for working with a new customer?

Please fill out a new client inquiry form, under the "client" tab at the top of the website, and we will be in touch. Or give us a call to get started. For those that sign up on the website, a member of our team will contact you via email or text within a few days of the online form being submitted to schedule a pet care consultation over the phone. During your consultation, we will discuss your pet care needs, review our services and answer any questions you may have. (If you call us though, your first "consult" is done during that initial phone call.) Following your phone consultation, you will receive an activation email from our client portal software, Time to Pet. Complete your pet profile in Time to Pet. Schedule your first service, an in-person consultation at your home with a member of our team. Book your pup's first adventure!

What education and/or training do you have that relates to your work?

All of us here have some sort of formal training. Collectively, our trainings, certifications & memberships Include: Pet First-Aid & CPR Animal Behavior & Welfare from the University of Edinburgh The Truth About Cats & Dogs (this course mostly focused on specific behavior patterns of dogs and cats) from the University of Edinburgh Dog Emotion & Cognition from Duke University Bird Care Reptile Care Small (and caged) Pet Care Disaster Planning Pet Sitters International (membership) We also require our team to complete monthly trainings where they can earn their certifications in various care and safety courses to stay current with all things pets to ensure your pet has the very best care.

How did you get started doing this type of work?

I had a beautiful Husky named Kenai who passed while in a boarding facility. He is a huge reason I was able to take the leap of faith that was opening my own pet care business. I understand the heartache of losing a pet, your best friend, while you are away and I want to help others avoid this happening to them as much as I am able. I have always wanted to work with animals. When I was a kid I was the one who was collecting Wildlife Treasury cards, for those who may remember that old box - I believe it's considered "vintage" now (haha, showing my age). I would sit in my room and read my favorite cards over and over again. I always told myself I was going to work with animals one day and I would dream of all the ways I could make that dream come true. I didn't expect it to happen quite the way it did, but I'm happy with it all the same. When I was around 11 I started watching neighbor's pets and homes while they were away. I really became the "go-to" in my neighborhood if you needed your pets cared for. One of my favorite places to go had cats and various exotics that I had the pleasure of learning to care for. Fast-forward a few years and I was volunteering with the Cat Adoption Team and participating in TNR (trap and release) here in Wilmington as well. I carried on with the TNR programs when we were living abroad too. This is how my journey in pet care started and I've been doing this ever since. It never occurred to me that watching someone's pets in-home would ever be a career. At most, it was a side gig for me throughout my life until one day a friend got me to consider it as an actual career. This friend talked me into stepping outside of my comfort zone and helped me manage the fears that come with taking a leap of faith. It's hard to find the courage to stop doing what is comfortable to start doing what you love. Finally, in March 2022, I was ready to file for an LLC and started Pawsatively Golden Pet Care. Offering 20+ years experience serving the Wilmington area, I have started building a team of pet care specialists to assist me in caring for your totally PAWsome pets! I've groomed pets on the side for about 15 years too. I quickly realized that in order to offer the absolute BEST pet care, I would need to hire actual employees as opposed to independent contractors. I am too obsessed with quality control to sub-out work to someone I cannot train to do things to the standard I require. So, I found some individuals who could bring their own experience to the table and have personally trained them to my standard of care.

What types of customers have you worked with?

We specialize in what we call "the reform school kids" which are those pets who have really strong quirks or that need a special hand to guide them. We've done hospice-type care for pets with terminal illness, geriatric pets, special needs pets, or just plain quirky pets. We have puppy care programs, and can customize enrichment programs for high-energy dogs. Everything we do is customizable and we have hand-picked our team to cover a range of situations and care needs.

Describe a recent project you are fond of. How long did it take?

Most of our projects are charity events. We try to have one every quarter. The next one on the books is going to be June 24th from 10am-3pm at PAWS Resale Shop on Carolina Beach Road to support Rosey's Rescue. There will be some really great vendors and we would love to see you there!

What advice would you give a customer looking to hire a provider in your area of work?

Even if you decide not to use a professional company, I implore you to do your research on whoever you go with. Boarding in the sitter's home is illegal in most states, including North Carolina so if you board at someone's home they are breaking the law and if anything happened to your beloved pets while under their care in their home, no insurance will cover it, even if you use Rover or some other gig-based tech company that claims to have a guarantee. I know a lot of people do not know this so I like to always let people know. There are too many pet deaths at the hands of hobbiest pet sitters, Rover's own Q&A Community Forum has threads and threads of complaints of loss, injuries, and death of pets due to circumstances that were 100% avoidable. At the very least, make sure they have insurance, emergency training (first aid & CPR), back-ups in case they can't get there for whatever reason, and contingency plans in place if your pet somehow got loose - things happen, a dog walker may trip and lose the leash for a moment and that's all it takes for some dogs to bolt. (We use GPS trackers for at-risk dogs. Haven't needed it yet but I'd still rather have it to fall back on.)

What questions should customers think through before talking to professionals about their project?

1. Realistically, what is the best situation for your pet? There are many pets who thrive in kennels, for example, and others that are truly terrified the entire time they are there and would do much better if allowed to stay in their own homes. 2. Budget. The phrase "you get what you pay for" is absolutely true. Don't base your decision of who to go with on price alone. I understand there are budgets to stick to, pet care truly is not a "one size fits all" scenario. I wouldn't say to go with the highest price either though. Just, do your homework. 3. Shop around. Call and speak to the places you are considering. Ask about contingency plans, disaster plans, back-up plans and experience. 4. Have a plan. Know both the least and the most care you are willing to pay for. Especially around the holidays. We start booking for Christmas in June. Those who wait until the last minute may only have drop-ins available to them, so if you need more than that - start looking early! We tell our clients to be aware of this because those longer stay options are extremely limited and we operate on a first come, first served basis. We also encourage our clients to book with us "tentatively" if they know they will need us but maybe don't have exact dates yet. As long as they stay within the cancellation policy guidelines, they can cancel for free.