Urban Tails WA

Serves , WA

35244

Hired 4 times

1 employee

5 years in business

$8/walk

5.0

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Next Service

Credentials

Background Check

Madeline Hassett
Completed on 4/24/2025

Introduction

Hi there! Urban Tails WA was a pet care company, started in early quarantine days to fuel my love for animals. My name is Maddie Hassett, I am 22 years old, and animals are my passion. I have had various pets my whole life, and I am an Animal Science major at WSU. I started this business in the beginning of 2020 and I loved everyday of it. I moved away for school in August 2021, meaning the end of the business, but I look forward to continuing pet sitting/dog walking on a smaller scale basis while I am in school in Pullman! I offer pet sitting, house sitting, and dog walking services. Please feel free to message me personally anytime to book a service.

Q&A

What is your typical process for working with a new customer?

I love to connect with new clients over the phone and then propose a free meet and greet. This allows me to meet with the animals and learn more about their routine so that I can give them the best care.

What education and/or training do you have that relates to your work?

I have owned animals my whole life, from dogs to cats, as well as a bearded dragon and a chinchilla. I have been in this line of work for a little over a year now and have loved every minute of it.

How did you get started doing this type of work?

I worked for a larger company that offered services similar to mine. My clients I gained from this company didn’t love the way the company worked and I realized I could fix a lot of these issues on my own. And Urban Tails was born. Working with animals is my passion, and my goal is to make a career out of it. The goal of my business is to add a personal touch to animal care in a way that boarding companies cannot.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure you are looking for someone who you trust. You should never be away from your pet and nervous that they won’t be taken care of properly.

What questions should customers think through before talking to professionals about their project?

Is there any special care your pets require? How long can your pet be alone without a human present? Would your pet be best suited for full time house sitting, or drop in basis? Does your dog need a longer walk or a shorter walk, based on their health and exercise needs?